Night Front Desk Attendant & Guest Services Pro

Jackie Robinson Training Center; Vero Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on MLB merchandise

Tickets to MLB events at JRTC

Employee & Family appreciation events

Job summary

Jackie Robinson Training Complex in Vero Beach, Florida, seeks a Front Desk Attendant (Night Auditor) to be the overnight point of contact for guests. You will complete the night audit in the PMS, ensure hotel readiness, and deliver exceptional service while safeguarding guest safety during overnight hours.

Responsibilities include greeting guests, processing check-ins/outs and payments, handling inquiries, and coordinating with Housekeeping and Maintenance to resolve issues.

Qualifications

• 1+ year hotel front desk or guest service experience preferred.
• Experience with cash handling and balance.
• Experience with Opera Cloud PMS is highly preferred.
• Excellent verbal and interpersonal communication.
• Strong problem-solving and organizational skills.

Responsibilities

• warmly welcome guests and deliver superior service throughout their stay.
• Handle check-in/check-out, payments, and reservation input accurately.

Skills

Customer service

Cash handling

Opera Cloud PMS

Verbal communication

Problem solving

Organization

Independent work

Office equipment

Night/overnight shift

Tools

Opera Cloud PMS

Job description

Jackie Robinson Training Complex in Vero Beach, Florida, seeks a Front Desk Attendant (Night Auditor) to be the overnight point of contact for guests. You will complete the night audit in the PMS, ensure hotel readiness, and deliver exceptional service while safeguarding guest safety during overnight hours.

Responsibilities include greeting guests, processing check-ins/outs and payments, handling inquiries, and coordinating with Housekeeping and Maintenance to resolve issues.