Night Front Desk Agent - Overnight Guest Service & Security

Better Talent by Laveer & Co.; Kissimmee (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Complimentary and discounted hotel stays

Food and beverage discounts

Discounts on local attractions

Night shift differential pay

Access to ongoing hospitality training

Recognition programs

Job summary

A premier lakeside property in Central Florida seeks a Night Front Desk Associate to ensure smooth overnight operations and guest satisfaction. Responsibilities include managing check-ins, handling reservations, and maintaining property security. Candidates should have a high school diploma, customer service experience, and strong communication skills. The role offers an annual salary of $45,000 - $50,000 along with various benefits like discounted stays, food discounts, and access to training programs. Overnight shift, on-site in Kissimmee, FL.

Qualifications

• Previous experience in front desk, guest services, or customer service roles.
• Ability to work independently during overnight hours.
• Flexibility to work weekends, holidays, and overnight schedules.

Responsibilities

• Welcome and assist guests during late hours, managing check-ins and check-outs.
• Handle reservations and inquiries.
• Maintain accurate records.
• Monitor property security.
• Prepare daily reports for management.

Skills

Strong communication skills

Problem-solving skills

Organizational skills

Bilingual abilities

Education

High school diploma or equivalent

Hospitality or customer service training

Tools

Hotel management systems

Basic computer applications

Job description

A premier lakeside property in Central Florida seeks a Night Front Desk Associate to ensure smooth overnight operations and guest satisfaction. Responsibilities include managing check-ins, handling reservations, and maintaining property security. Candidates should have a high school diploma, customer service experience, and strong communication skills. The role offers an annual salary of $45,000 - $50,000 along with various benefits like discounted stays, food discounts, and access to training programs. Overnight shift, on-site in Kissimmee, FL.