Night Dispatcher – Frisco, TX (Overnight Logistics)

Quality Custom Distribution; Frisco (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company benefits package

Paid vacation, holidays, and sick time

Job summary

Quality Custom Distribution (QCD) in Frisco, TX, seeks an overnight Dispatcher to support drivers and transportation teams across time zones. You will monitor fleet activity, respond to delays, and coordinate with customers and internal stakeholders to maintain on-time deliveries.

The role requires 2+ years in transportation or logistics, strong communication, and proficiency with dispatch systems and Microsoft Office.

Qualifications

• 2+ years in transportation, dispatch, logistics, or food distribution.
• Experience working with drivers in fast-paced transportation operations.
• Strong written and verbal communication with a customer focus.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Familiarity with Samsara/Coretex360/iBright/Descartes or similar dispatch systems.
• Knowledge of DOT regulations and safety practices.

Responsibilities

• Support drivers and transportation teams across multiple time zones during overnight operations.
• Monitor fleet activity using GPS, telematics, and dispatch systems to ensure on-time deliveries.
• Respond to driver issues including delays, breakdowns, route changes, and device troubleshooting.
• Review safety events, reefer compliance, and transportation exceptions while escalating concerns as needed.
• Communicate delivery delays and service issues with customers and internal stakeholders.
• Prepare shift handoffs, nightly recaps, and operational reports to support leadership decision-making.

Skills

Transportation experience

Dispatch experience

Logistics experience

Customer service

Microsoft Office

GPS/Telematics familiarity

DOT regulations knowledge

Problem-solving

Tools

Samsara

Coretex 360

iBright

Descartes

Job description

Quality Custom Distribution (QCD) in Frisco, TX, seeks an overnight Dispatcher to support drivers and transportation teams across time zones. You will monitor fleet activity, respond to delays, and coordinate with customers and internal stakeholders to maintain on-time deliveries.

The role requires 2+ years in transportation or logistics, strong communication, and proficiency with dispatch systems and Microsoft Office.