Night Dispatcher

Clark Transfer; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Job summary

Clark Transfer in Harrisburg, PA, is seeking a Night Dispatcher to join our 24/7 Operations team serving the live entertainment industry. This overnight office role includes on-call rotations and close collaboration with our fleet of owner operators and agent carriers to ensure timely dispatch and outstanding service.

The ideal candidate has dispatch experience, strong problem-solving skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 2 years of transportation dispatch experience.
• Ability to learn complex systems quickly.
• Self-starter who works well independently and in a team.
• Ability to work under high-pressure, time-sensitive conditions.
• Willingness to go above and beyond to resolve questions.
• Attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft programs.

Responsibilities

• Dispatch dedicated owner operators and brokered carriers, including on-call rotations.
• Planning and fleet management support.
• Booking brokered repositioning backhauls to optimize moves.
• Learn dispatch operations and custom software.

Skills

Dispatch experience

Fast learner

Self-starter

High-pressure environment

Attention to detail

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

About this position

Description:

Night Dispatcher

Harrisburg-based Clark Transfer is looking for a new member of our Operations team serving the transportation and logistics needs of the live entertainment industry. Family-owned and operated since 1949, we are a small company dedicated to providing impeccable service to our customers. Learn more about Clark at: www.clarktransfer.com .

As a Night Dispatcher you will work as a member of a tight knit 24/7 Operations team with a deep commitment to customer service, meeting customer needs while maintaining strong and positive relationships with our fleet of dedicated owner operators and agent carriers. This position will work in the office for the overnight shift, in addition to rotating on-call.

The duties of the position include, but are not limited to:

• Dispatching dedicated owner operators and brokered agent carriers, including participation in scheduled on-call rotations; and
• Planning and fleet management support; and
• Booking brokered repositioning backhauls to get our owner operators efficiently to their next scheduled moves; and
• Perform other duties as assigned.

As a member of the Operations team, you will learn all facets of our dispatch operations, including our custom computer programs.

Requirements

This work requires:

• A minimum of 2 years of transportation dispatch experience;
• A fast and willing learner, able to assimilate, retain, and use complex systems with lots of moving parts;
• A self-starter, able to operate effectively on your own and as part of a close-knit team;
• The ability to work and thrive in a high-pressure, high stakes environment in which change is a constant, and time is always of the essence;
• A demonstrated willingness and ability to go “above and beyond” to resolve questions and solve problems creatively;
• Exceptional attention to detail;
• Excellent verbal and written communication skills; and
• Proficiency with Microsoft programs