Night Dispatch

Duncan Trucking LTD; Buckeye (AZ); On-site; USD 41,000 - 50,000; Full time

Job summary

Sacramento Native American Health Center, Inc. seeks a Night Dispatch Clerk to ensure accurate driver information and timely load delivery. You will resolve issues, update systems, and communicate with Customer Service, OPS Dispatch, and Dispatch Managers, exercising judgment on significant matters.

Typical schedule Tuesday–Saturday, 5:00 PM–2:00 AM, with Sunday–Monday off. Base pay is $45,500 per year, reflecting FT exempt status.

Qualifications

• Must be proficient in Microsoft Office including extensive use of spreadsheets.
• Must possess excellent telephone communication skills.
• Must be able to work independently, with little direct supervision, and at a fast paced environment.
• Must be able to remain calm in high pressure situations.

Responsibilities

• Assist drivers with customer service, dispatch matters, and issues.
• Enter dry van orders and update transload and OPS boards daily.
• Dispatch loads to drivers using Import, Export, and OTR spreadsheets.
• Prioritize Last Free Day containers and ensure timely coverage.
• Coordinate with shop for over-the-road breakdowns and repairs.
• Review pending loads and communicate changes to the Day Shift.

Skills

MS Office

Telephone skills

Independent work

Calm under pressure

Tools

Microsoft Excel

Office Suite

Job description

Contact information

• Location 23860 W. MC 85,Buckeye, AZ, 85326,United States
• Base Pay $45,500.00 / Year
• Job Category Clerical - Dispatch
• Employee Type FT Exempt

Phone

• Phone [phone]

*Seeking Night Dispatch*

Job Summary:

Ensure all drivers have accurate and timely information so loads can be delivered in a safe and timely manner. Resolve driver issues and communicate with Customer Service, OPS Dispatch, and Dispatch Managers respectively. Update computerized programs with current information. Communicate and dispatch load information to drivers, respond to emails regarding OPS and Night Dispatch, and enter orders as necessary. Primary duties include the exercise of discretion and independent judgment with respect to matters of significance.

Job Duties:

• Assist drivers with customer service, container dispatch and OPS dispatch matters, including appointment requirements, booking issues, PIN problems, unit unavailability, incorrect ports, overweight units, transload issues, dry van operations, and other operational challenges. Communicate issues and updates to the appropriate departments and affected parties to ensure timely notification and proper resolution.
• Enter dry van orders, provide updates on transload orders, maintain and update the transload board and OPS board daily, and complete all necessary updates reflecting changes reported by drivers or received through overnight emails. Ensure dispatch information remains accurate and properly documented on the Night Dispatch Log.
• Dispatch available loads using Import, Export, and OTR spreadsheets to available drivers. Prioritize Last Free Day containers and ensure timely coverage of operational needs. Locate drivers for loads requiring re-dispatch due to breakdowns, delays, or other operational issues. Monitor terminal systems to ensure hot loads are being out-gated and identify alternate driver coverage when needed.
• Perform additional dispatch and administrative duties as assigned by management, including sending Bills of Lading (BOL), Proof of Delivery (POD), and other requested documentation or information required to support operations and customer service.
• Assist drivers with over-the-road breakdowns, tire repairs, and equipment-related issues by coordinating support with shop personnel and following company repair policies and procedures.
• Review pending loads and available driver capacity to ensure adequate coverage, identify potential operational issues, and support efficient overnight dispatch operations. Communicate important changes, updates, and outstanding issues to the Day Shift team to ensure a smooth transition.

Schedule:

Tuesday - Saturday, 5:00 PM to 2:00 AM

(Sunday- Monday: Off)

Pay:

$45,500 (Annualized)

Requirements:

• Must be proficient in Microsoft Office including extensive use of spreadsheets.
• Must possess excellent telephone communication skills.
• Must be able to work independently, with little direct supervision, and at a fast paced environment.
• Must be able to remain calm in high pressure situations.