Dispatcher - Night Shift

CKS Packaging, Inc; Atlanta (GA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Growing organization with advancement

Stable, consistent hours

Job summary

CKS Packaging, Inc is seeking a Night Shift Dispatch Coordinator for the overnight hours (8p-5a). This role supports drivers, coordinates equipment, and ensures smooth communications between drivers, maintenance, and leadership.

The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and manages multiple priorities with high customer service and operational efficiency.

Qualifications

• Valid Class A CDL and DOT Card are required.
• Experience in dispatch, transportation, logistics, or fleet operations preferred.
• Strong communication and interpersonal skills are essential.
• Ability to stay organized and multitask in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for driver questions, concerns, and operational issues.
• Locate and coordinate trailer assignments for drivers as needed.
• Verify pickup paperwork for completeness and accuracy.
• Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur.
• Reassign tractors and equipment to drivers when operational issues arise.
• Verify and review orders within BC system when discrepancies or issues occur.
• Provide coverage for night yard driver callouts, absences, and vacation periods as needed.
• Coordinate with the company maintenance shop regarding second shift and overnight repair needs.
• Serve as the primary overnight company contact and communicate significant operational issues to management.
• Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments.
• Maintain accurate records of driver communications, equipment assignments, and operational issues.
• Ensure compliance with company policies, safety standards, and transportation regulations.
• Cover for night yard driver call outs and vacations as needed.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Decision making under pressure

Education

High school diploma or equivalent

Tools

Transportation management systems

Dispatch software

Microsoft Office

Job description

(Please note if you are viewing this posting on an external job board, unless specifically stated in the posting, the provided hourly/salary estimates may not be accurate as they are not provided by CKS.)

This role is responsible for supporting drivers, coordinating equipment resources, addressing time-sensitive transportation issues, and ensuring smooth communication between drivers, maintenance personnel, and company leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining a high level of customer service and operational efficiency. We are looking for a reliable and detail-oriented Night Shift Dispatch Coordinator to join our team during overnight hours, 8p-5a .

What We Offer:

• Growing organization with advancement opportunities
• Stable, consistent hours and 8-hr shift
• Competitive pay based on experience and qualifications
• Paid vacation, sick days, and bonus opportunities
• Excellent medical, dental, and vision benefits
• 401k participation with Company matching contributions

Key Responsibilities:

• Serve as the first point of contact for driver questions, concerns, and operational issues
• Locate and coordinate trailer assignments for drivers as needed
• Verify pickup paperwork for completeness and accuracy
• Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur
• Reassign tractors and equipment to drivers when operational issues arise
• Verify and review orders within BC system when discrepancies or issues occur
• Provide coverage for night yard driver callouts, absences, and vacation periods as needed
• Coordinate with the company maintenance shop regarding second shift and overnight repair needs
• Serve as the primary overnight company contact and communicate significant operational issues to management
• Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments
• Maintain accurate records of driver communications, equipment assignments, and operational issues
• Ensure compliance with company policies, safety standards, and transportation regulations
• Cover for night yard driver call outs and vacations as needed

Qualifications:

• Valid Class A CDL
• Valid DOT Card
• Previous dispatch, transportation, logistics, or fleet operations experience preferred
• Strong communication and interpersonal skills
• Ability to make sound decisions under pressure
• Excellent organizational and multitasking abilities
• Proficiency with transportation management systems, dispatch software, and Microsoft Office applications
• Ability to work independently with minimal supervision
• Knowledge of trucking operations, equipment, and DOT regulations preferred
• High school diploma or equivalent required