Night Crisis Intervention Specialist - Trauma-Informed Care

Tech9; Mount Vernon (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Tech9 is seeking a Crisis Intervention Specialist to join a multidisciplinary team providing trauma-informed crisis response by phone and mobile outreach. This full-time overnight role (12 am–8 am) involves collaborations with hospitals, law enforcement, and clinics to ensure safe, person-centered care 24/7.

Responsibilities include crisis counseling, case coordination, and maintaining documentation while navigating involuntary detention procedures.

Qualifications

• Tier 1 requires a Master’s degree in a behavioral health field and MO licensure (LPC/LCSW/LMFT).
• Tier 2 requires a non-licensed master’s or bachelor’s degree in human services.
• Tier 3 requires an Associate’s degree or high school diploma or equivalent.
• QMHP qualification per Missouri state regulations.

Responsibilities

• Deliver trauma-informed crisis intervention and prevention in diverse settings.
• Provide crisis counseling, case coordination, pre-admission screening, and transportation/documentation support.
• Collaborate with law enforcement, healthcare providers, outpatient clinics and community partners for coordinated care.
• Maintain and update the Crisis Resource Directory to support service delivery.
• Offer education, emotional support, and navigation to families and significant others.
• Respond promptly to crisis contacts, including phone and walk-in inquiries.
• Participate in the on-call rotation for crisis response coverage.
• May serve as Team Lead based on staffing patterns.
• Complete all required documentation accurately and timely to ensure compliance.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Cultural competency

Education

Master’s degree in psychology/social work/counseling

Licensed in Missouri (LPC/LCSW/LMFT)

Master’s or Bachelor’s in human services

Associate’s degree or high school diploma

Job description

Tech9 is seeking a Crisis Intervention Specialist to join a multidisciplinary team providing trauma-informed crisis response by phone and mobile outreach. This full-time overnight role (12 am–8 am) involves collaborations with hospitals, law enforcement, and clinics to ensure safe, person-centered care 24/7.

Responsibilities include crisis counseling, case coordination, and maintaining documentation while navigating involuntary detention procedures.