Night Crisis Intervention Specialist (QMHP) – 24/7 Trauma Care

Clark Community Mental Health Center; Mount Vernon (MO); On-site; USD 32,000 - 39,000; Full time

Job summary

Tech9 in Mount Vernon, MO is seeking a Crisis Intervention Specialist - Tier 2 to provide trauma-informed crisis intervention and supportive crisis services around the clock. This role requires collaboration with hospitals, law enforcement, outpatient clinics, and other partners to ensure safe, coordinated care.

The successful candidate will have a QMHP-eligible credential and a Master’s or Bachelor’s in a human services field, with strong communication skills and the ability to remain calm in

Qualifications

• Master’s or Bachelor's degree (non-licensed) in a human services field, and/or certified/credentialed to provide services within scope of practice.
• Understanding of trauma-informed care principles, crisis response protocols, and legal considerations in behavioral health.
• Strong interpersonal and communication skills; ability to remain calm and effective in high-stress situations; culturally responsive and empathetic approach.
• Must meet QMHP requirements per state regulations; qualifying roles include multiple titles.

Responsibilities

• Deliver trauma-informed crisis intervention and prevention services in diverse community settings.
• Provide crisis counseling, case coordination, pre-admission screening, and support with transportation and documentation.
• Collaborate with law enforcement, healthcare providers, outpatient clinics, and other community partners to ensure coordinated care and safety.
• Maintain and update the Crisis Resource Directory to support efficient service delivery.
• Offer education, emotional support, and service navigation to family members and significant others of individuals receiving crisis services.
• Respond promptly to crisis contacts, including phone and walk-in inquiries.
• Serve as a notary during crisis events when needed.
• Stay informed on legal procedures related to involuntary detention and ensure compliance.
• Complete all required documentation accurately and in a timely manner.
• May serve as Team Lead based on staffing patterns.

Skills

Interpersonal communication

Calm under pressure

Cultural responsiveness

Empathy

Crisis counseling

Education

Master’s or Bachelor’s degree in human services (non-licensed)

QMHP eligibility/credentialed

Job description

Tech9 in Mount Vernon, MO is seeking a Crisis Intervention Specialist - Tier 2 to provide trauma-informed crisis intervention and supportive crisis services around the clock. This role requires collaboration with hospitals, law enforcement, outpatient clinics, and other partners to ensure safe, coordinated care.

The successful candidate will have a QMHP-eligible credential and a Master’s or Bachelor’s in a human services field, with strong communication skills and the ability to remain calm in