Night Crew Team Lead: Elevate Service & Growth

Giant Eagle, Inc.; Grove City (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Senior Night Crew Team Leader to manage overnight operations, lead a high-performing team, and uphold company standards. You will coach team members, ensure accurate records, and drive guest service excellence while maintaining safety and cost controls.

The role emphasizes leadership, accountability, and the development of a diverse, inclusive team in a grocery environment. It requires 3–5 years of management experience and a high school diploma or equivalent.

Qualifications

• 3 to 5 years of experience in grocery operations/retail or related field.
• Prior management experience in grocery operations/retail or related field preferred.
• Ability to read and interpret Profit and Loss statements.
• Education: High school diploma or equivalent.

Responsibilities

• Interview, select and train Team Members.
• Direct the work of Team Members.
• Appraise Team Members’ productivity and efficiency for promotions or changes in status.
• Handle Team Member issues including complaints.
• Discipline Team Members.
• Plan the work and distribute tasks.
• Ensure safety and security of Team Members and store.
• Assist in budgeting for the department or location.
• Manage inventory for the department or location.
• Monitor or implement compliance measures.
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover and labor costs.
• Provide motivational leadership and set an exemplary standard.
• Identify strengths and opportunities of the team and schedule strategically.
• Develop future leaders and promote diversity and inclusion.
• Maintain safety as a top priority.
• Inspire the team and guests with passion for food and excellence.
• Set and reach aggressive sales and profit goals while managing shrink.
• Communicate promotions to Team Members and guests.
• Collaborate with merchandising to ensure proper promotion communication.
• Propose innovative plans to improve the business.

Skills

Team leadership

Customer service

Budget management

Inventory management

Training and development

Communication

Education

High school diploma or equivalent

Job description

Giant Eagle, Inc. is seeking a Senior Night Crew Team Leader to manage overnight operations, lead a high-performing team, and uphold company standards. You will coach team members, ensure accurate records, and drive guest service excellence while maintaining safety and cost controls.

The role emphasizes leadership, accountability, and the development of a diverse, inclusive team in a grocery environment. It requires 3–5 years of management experience and a high school diploma or equivalent.