Night Care Manager

Crystal Care Homes (2) Limited; Bourne (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Induction training

Blue Light Card

Enhanced DBS check

Refer a Friend bonus

Uniform provided

Pay Day breakfast

Free meals on shift

Ongoing training & leadership dev.

Career progression

Job summary

Crystal Care Collection is seeking a Night Care Manager to lead the night team and uphold high standards of person‑centred care. You will ensure safe, compliant nights across the home and support residents with dignity and independence.

You will mentor staff, manage care plans, and maintain accurate records while coordinating with health professionals and on‑call management to promote a calm, well‑run overnight environment.

Qualifications

• Holds an NVQ Level 3 in Health & Social Care (or equivalent).
• Proven experience in leadership roles within residential or nursing care.
• Experience administering medication and maintaining care documentation.
• Strong communication, organisational and leadership skills.

Responsibilities

• Take responsibility for the safe and effective running of the home throughout the night, acting as the person in charge outside office hours or in the absence of the General Manager.
• Lead, coach and support the night care team, ensuring exceptional person-centred care is delivered consistently.
• Deliver and oversee high-quality personal care in accordance with individual care plans, promoting dignity, independence and choice.
• Act as a Key Worker for allocated residents, ensuring their care plans are implemented, reviewed and updated to reflect their changing needs.
• Safely administer, order and record medication in accordance with company policies, regulatory requirements and best practice.
• Monitor residents' physical and emotional wellbeing, responding promptly to concerns, escalating where appropriate and maintaining accurate care records.
• Liaise effectively with healthcare professionals, emergency services, relatives and the on‑call management team to ensure continuity of care.
• Provide supervision, guidance and ongoing support to Senior Care Assistants and Care Assistants, promoting best practice and maintaining high standards across the night team.
• Support the induction, coaching and development of newly appointed care colleagues, fostering a positive and supportive working environment.
• Complete delegated audits, quality checks, supervisions and other management responsibilities as required.
• Support residents' emotional, social and wellbeing needs, encouraging meaningful engagement whenever appropriate.
• Maintain the highest standards of confidentiality, ensuring all colleagues do the same.
• Ensure full compliance with Health & Safety, COSHH, Infection Prevention & Control, Safeguarding and all relevant health and social care legislation.
• Provide hands‑on care and practical support wherever required to ensure residents receive exceptional care throughout the night.
• Undertake any other duties appropriate to the role as directed by the General Manager

Skills

Team leadership

Medication administration

Communication

Care planning

Education

NVQ Level 3 in Health & Social Care (or equivalent)

Job description

Lead with Compassion. Inspire Excellence. Make Every Night Matter.

Are you an experienced care professional with an NVQ Level 3 in Health & Social Care looking to take the next step in your career?

At Crystal Care Collection, we're passionate about creating exceptional homes where residents receive outstanding care and our team members feel valued, supported and empowered to thrive.

We're looking for a dedicated Night Care Manager to join our team and play a key role in leading our night care team, maintaining the highest standards of care and ensuring our residents enjoy safe, comfortable and peaceful nights.

About the Role

As a Night Care Manager, you'll lead by example, supporting and mentoring the night care team to deliver outstanding person-centred care that enables residents to live fulfilled, enriched and dignified lives.

You’ll be responsible for the smooth and safe operation of the home throughout the night, taking charge outside normal office hours and ensuring high standards of care, regulatory compliance and resident wellbeing are maintained at all times. Working closely with the General Manager and wider management team, you’ll help create a positive culture where both residents and colleagues can thrive.

Key Responsibilities

Take responsibility for the safe and effective running of the home throughout the night, acting as the person in charge outside office hours or in the absence of the General Manager.

Lead, coach and support the night care team, ensuring exceptional person-centred care is delivered consistently.

Deliver and oversee high-quality personal care in accordance with individual care plans, promoting dignity, independence and choice.

Act as a Key Worker for allocated residents, ensuring their care plans are implemented, reviewed and updated to reflect their changing needs.

Safely administer, order and record medication in accordance with company policies, regulatory requirements and best practice.

Monitor residents' physical and emotional wellbeing, responding promptly to concerns, escalating where appropriate and maintaining accurate care records.

Liaise effectively with healthcare professionals, emergency services, relatives and the on‑call management team to ensure continuity of care.

Provide supervision, guidance and ongoing support to Senior Care Assistants and Care Assistants, promoting best practice and maintaining high standards across the night team.

Support the induction, coaching and development of newly appointed care colleagues, fostering a positive and supportive working environment.

Complete delegated audits, quality checks, supervisions and other management responsibilities as required.

Support residents' emotional, social and wellbeing needs, encouraging meaningful engagement whenever appropriate.

Maintain the highest standards of confidentiality, ensuring all colleagues do the same.

Ensure full compliance with Health & Safety, COSHH, Infection Prevention & Control, Safeguarding and all relevant health and social care legislation.

Provide hands‑on care and practical support wherever required to ensure residents receive exceptional care throughout the night.

Undertake any other duties appropriate to the role as directed by the General Manager

About You

We’re looking for someone who:

Holds an NVQ Level 3 in Health & Social Care (or equivalent).

Has previous experience working in a Senior Care Assistant, Team Leader or leadership role within a residential or nursing care environment.

Is confident leading a team and making decisions independently during night shifts.

Has experience administering medication and maintaining accurate care documentation.

Has excellent communication, organisational and leadership skills.

Leads by example and enjoys coaching, mentoring and developing colleagues.

Can remain calm, confident and professional when managing emergencies or unexpected situations.

Is committed to delivering exceptional resident care while maintaining the highest standards of quality and regulatory compliance.

Working Pattern

This role operates on a permanent rolling rota of three consecutive shifts on followed by three consecutive shifts off.

Shift Options

Full Time Nights

8:00pm – 8:00am

Average 42 hours per week

Pay Rates

Nights: £16.69 per hour

What We Offer

Full induction training programme

Fully funded Blue Light Card

Fully funded Enhanced DBS check

Refer a Friend bonus scheme

Uniform tunic provided

Pay Day Breakfast

Free meal on shift

Ongoing training and leadership development opportunities

A supportive management team with genuine opportunities for career progression

Ready to Join Us?

If you’re a caring, motivated leader who thrives on supporting others and is passionate about delivering outstanding care throughout the night, we’d love to hear from you.

We are currently unable to offer sponsorship for this role.

Our screening and recruitment process is conducted in line with Crystal Care Collection’s Safeguarding Policy.