College of Saint Benedict and Saint John’s University
Minnesota
On-site
USD 40,000 - 60,000
Full time
14 days+
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Benefits offered by this job
Health, Dental, and Vision Insurance
Paid Holidays
Generous Vacation and Sick Leave
Tuition Remission for Eligible Dependents
Job summary
A prominent educational institution in Minnesota seeks a full-time Dispatch Officer responsible for coordinating emergency and non-emergency responses. The ideal candidate will have excellent communication skills and at least two years of experience in dispatching or customer service. Responsibilities include receiving emergency calls, maintaining logs, and ensuring safety protocols are followed. This position offers a comprehensive benefits package and requires flexibility in scheduling, including nights and weekends.
Qualifications
Minimum of two years of experience as an emergency dispatcher or in a fast-paced customer service environment.
Excellent written and verbal communication skills under stress.
Ability to make informed decisions quickly in emergencies.
Responsibilities
Receive and dispatch emergency and security calls.
Coordinate emergency response with necessary departments.
Maintain detailed logs of emergency calls and actions.
Skills
Emergency communication
Problem-solving
Customer service
Confidentiality
Education
High school diploma or equivalent
Tools
Emergency dispatch software
Radio communication systems
Job description
A prominent educational institution in Minnesota seeks a full-time Dispatch Officer responsible for coordinating emergency and non-emergency responses. The ideal candidate will have excellent communication skills and at least two years of experience in dispatching or customer service. Responsibilities include receiving emergency calls, maintaining logs, and ensuring safety protocols are followed. This position offers a comprehensive benefits package and requires flexibility in scheduling, including nights and weekends.