Public Safety Dispatcher - 24/7 Telecommunicator Roles

Public Safety Dispatch Network; Cass Lake (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Professional development

Job summary

Public Safety Dispatch Network is seeking qualified dispatchers/telecommunicators to support public safety operations in Minnesota. The role involves handling emergency and nonemergency calls, gathering critical information, and coordinating responders using CAD, mapping, telephone, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, clear communication, and ability to switch between tasks required.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within qualifications.
• Monitor unit status and communicate incident updates.

Skills

Typing

Active listening

Clear communication

Task-switching

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping systems

Radio systems

Job description

Public Safety Dispatch Network is seeking qualified dispatchers/telecommunicators to support public safety operations in Minnesota. The role involves handling emergency and nonemergency calls, gathering critical information, and coordinating responders using CAD, mapping, telephone, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, and clear communication, with the ability to switch between tasks in a fast-paced