Night Behavioral Health Technician

Bradford Health Services; Fletcher (NC); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Retirement benefits

PTO

Employee assistance program (EAP)

Job summary

The Willows (Fletcher, NC) at Red Oak Recovery is seeking Night Behavioral Health Technicians to safeguard residents and support overnight operations in a residential recovery setting. You will stay awake, monitor alarms, complete security checks, and assist with crisis intervention while helping maintain a calm, therapeutic environment for young women in recovery.

This role requires strong communication, de‑escalation skills, and a commitment to trauma-informed care within a supportive team.

Qualifications

• Minimum HS diploma (or equivalent).
• Personal and/or professional recovery experience preferred.

Responsibilities

• Remain awake and alert during the night shift and monitor campus safety.
• Maintain security, conduct checks, and respond to alarms and emergencies.
• Provide crisis intervention and support residents as needed throughout the night.
• Execute administrative duties, charting and documentation as directed.

Skills

Security awareness

Crisis intervention

De-escalation

Communication

Education

HS diploma or equivalent

Job description

The Willows (Fletcher, NC) at Red Oak Recovery is passionate about helping young women in search of change, recovery, and trauma resolution through their recovery process. We provide an enriching and experiential program that helps young adult women improve their lives. Using a holistic approach, our team supports clients on their path to self-love, self-acceptance, and self-awareness. Night Behavioral Health Technicians support the transformation process by providing the highest level of physical and emotional safety to our clients during the overnight shift.

Responsibilities

• Remaining awake and alert throughout the shift
• Participating in shift exchange to receive nightly updates from outgoing clinical technician team
• Ensuring the security and safety of campus, facilities, and residents
• Participating in outgoing shift exchange with morning clinical technician team to update on any issues from overnight
• Ensuring that alarm is set and functioning
• Perform security checks of the home
• Monitoring all areas of the facility including doorway alarms, window alarms, bathrooms, common areas, etc.
• Developing a positive rapport with residents and staff
• Regularly attending trainings as required
• Carrying out necessary protocol for level watches throughout the night
• Completing house cleaning chores
• Cleaning staff bathroom, sweeping house, wiping surfaces, etc.
• Performing administrative duties related to printing, filing, auditing, and documentation as instructed by supervisor
• Ensuring the security and inventory of medications
• Providing emergency crisis intervention to our clients if needed throughout the night

Education & Experience

• Minimum HS diploma (or equivalent)
• Personal and/or professional experience with 12 Step Recovery, Substance Abuse Treatment, Mental Health Treatment and/or Wilderness Therapy

Preferred Qualifications

• Bachelor’s degree in social work or related mental health field preferred
• Strong communication and de‑escalation skills preferred
• Personal or professional recovery experience preferred
• Experience with managing groups in a residential or wilderness setting preferred
• Wilderness First Responder or higher medical certification preferred

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co‑pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in‑network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work‑life balance.
• Voluntary Benefits for Part‑Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

Red Oak Recovery does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor. In addition to federal law requirements, Red Oak Recovery complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.