Behavioral Health Technician

Red Oak Recovery; Fletcher (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical coverage (BCBSAL plans)

401(k) retirement plan

Generous paid time off (PTO)

Voluntary benefits (dental, vision, {…

Job summary

The Willows (Fletcher, NC) at Red Oak Recovery is seeking Behavioral Health Technicians to support adult women through trauma-informed, clinical care. You will work under licensed professionals, assist with assessments, and help implement individualized treatment plans in a structured behavioral health environment.

Responsibilities include crisis management, documentation, and collaboration with multidisciplinary teams to ensure safe, effective care and discharge planning.

Qualifications

• High school diploma or equivalent required; assoc. degree preferred.
• Certification or training in behavioral health, crisis intervention, or related area desirable.
• Experience with mental health challenges in clinical or residential settings preferred.
• Ability to maintain detailed clinical documentation and follow protocols.
• Strong communication and interpersonal skills with healthcare team.

Responsibilities

• Provide direct care to patients with mental health needs, including those with SED.
• Assist in clinical assessments and develop/implement treatment and discharge plans.
• Manage crisis situations with timely intervention and de-escalation.
• Maintain accurate clinical documentation in line with regulations.
• Collaborate with multidisciplinary teams to monitor progress and adjust care plans.

Skills

Strong communication skills

Documentation accuracy

Crisis intervention training

Experience with mental health care

Education

High school diploma or equivalent

Associate degree or higher in related field (preferred)

Tools

Electronic Health Records (EHR)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Service Workers The Willows - Womens, Fletcher, NC, US

7 days ago Requisition ID: 5750

The Willows (Fletcher, NC) at Red Oak Recovery is accepting applications for Behavior Health Technicians. We are a clinically dynamic, trauma intensive substance abuse and mental health treatment program designed specifically to meet the needs of adult women. Our focus is on clinical care, and we utilize the latest research-supported clinical modalities to ensure positive outcomes. BHTs work with clients daily to support them as they follow their individual treatment plan. Each of our clients are unique and therefore no day at The Willows will look the same. The Willows teaches many skills that BHTs use to guide our clients through the program every step of the way. BHTs might attend groups, take clients to appointments, or even go camping with our clients!

About the Role

The Behavioral Health Technician plays a critical role in supporting the mental health and well-being of patients within a specialized healthcare setting. This position involves direct patient care, assisting with clinical assessments, and implementing individualized treatment plans under the supervision of licensed professionals. The technician is responsible for managing crisis situations effectively, ensuring patient safety, and facilitating therapeutic interventions tailored to individuals with serious emotional disturbances (SED). Accurate clinical documentation and maintaining comprehensive discharge plans are essential to ensure continuity of care and compliance with healthcare standards. Ultimately, this role contributes to improving patient outcomes by providing compassionate, skilled support in a structured behavioral health environment.

Responsibilities

• Provide direct care and support to patients with mental health needs, including those with serious emotional disturbances (SED)
• Assist in conducting clinical assessments and participate in the development and implementation of individualized treatment and discharge plans
• Manage crisis situations through timely intervention and de-escalation techniques to ensure patient and staff safety
• Maintain accurate and up-to-date clinical documentation in compliance with regulatory and organizational standards
• Collaborate with multidisciplinary teams to monitor patient progress and adjust care plans as necessary

Minimum Qualifications

• High school diploma or equivalent required; Associate degree or higher in a related field preferred
• Certification or training in behavioral health, crisis intervention, or related area
• Experience working with individuals experiencing mental health challenges, preferably in a clinical or residential setting
• Ability to maintain detailed clinical documentation and follow established protocols
• Strong communication and interpersonal skills to effectively interact with patients and healthcare team members

Preferred Qualifications

• Previous experience specifically with serious emotional disturbances (SED) populations
• Formal training or certification in crisis management and clinical assessments
• Familiarity with electronic health record (EHR) systems and healthcare documentation software
• Additional education or certification in mental health or behavioral health fields
• Experience working in women’s health or specialized behavioral health facilities

Medical Coverage

Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

Expanded Coverage

Options for domestic partners and a wider network of in-network providers.

Mental Health Support

Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

Voluntary Coverages

Pet insurance, home and auto insurance, family legal services, and more.

Student Loan Repayment

Available for nurses and therapists.

Retirement Benefits

401(k) plan through Voya to help employees plan for the future.

Generous PTO

A robust paid time off policy to support work-life balance.

Voluntary Benefits for Part-Time Employees

Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

Red Oak Recovery does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Red Oak Recovery complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.