NIGHT AUDITORS

Holiday Inn Express FTC, Fort Walton Beach, FL, US

Fort Walton Beach (FL)

On-site

USD 20,000 - 29,000

Full time

4 days ago
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Job summary

Holiday Inn Express FTC, Fort Walton Beach, FL is seeking a Night Auditor to deliver exceptional overnight guest service while ensuring accurate hotel accounting and smooth front desk operations.

The role balances daily financial transactions, prepares audit reports, handles guest inquiries, and supports wake-up calls and late check-out requests. Candidates should have high attention to detail, strong numerical skills, and be able to work weekends and holidays.

Qualifications

  • High School Diploma or equivalent.
  • Previous hotel front desk or accounting experience preferred.
  • Proficiency with Opera and PEP hotel software and Microsoft Excel.
  • Strong attention to detail and numerical skills.
  • Ability to work overnight shifts, including weekends and holidays.
  • Excellent customer service and communication skills.

Responsibilities

  • Balance daily financial transactions and post charges accurately.
  • Prepare and distribute daily audit reports.
  • Assist with guest check-in/check-out and special requests overnight.
  • Maintain front desk and lobby area organization.
  • Ensure security procedures and key control awareness.
  • Provide wake-up calls and guest information as needed.

Skills

Verbal communication
Accounting skills
Bilingual

Education

High School Diploma or equivalent

Tools

Opera PMS
Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

NIGHT AUDITORS

ROOMS Full Time Fort Walton Beach, FL, US

2 days ago Requisition ID: 1030

Salary Range: $18.00 To $18.00 Hourly

Job Description

Guest Service Agent (Night Auditor)

Department: Front Office Reports To: Assistant General Manager Position Type: Full-Time

Job Summary :

The Night Auditor is responsible for providing exceptional guest service during the overnight hours, ensuring the accuracy of hotel accounting and front desk operations. This includes balancing daily financial transactions, preparing audit reports, and supporting guest needs in a courteous and professional manner, to ensure Odom Hotelz guests receive a safe and secure place to stay with friendly and attentive service.

Key Responsibilities:

  • Display a positive, upbeat attitude.
  • Provide information concerning hotel, facilities, and functions, as well as their location.
  • Familiar with property security and key control procedures, as well as fire safety procedures.
  • - Perform nightly front desk operations including guest check-in/check-out, room assignments, and handling guest inquiries, provide wake-up calls, etc.
  • Reconcile daily financial transactions and ensure all charges and payments are accurately posted.
  • Prepare and distribute daily audit reports for management, including occupancy, revenue, and payment summaries.
  • Verify room rates, tax calculations, and accounting records for errors or inconsistencies.
  • Ensure all front desk paperwork, logs, and systems are updated and organized.
  • Perform basic accounting and data entry tasks using property management systems (PMS).
  • Support early morning guest check-outs and wake-up calls as requested.
  • Maintain cleanliness and organization of the front desk and lobby area.

Necessary Skills and Attributes :

  • Excellent verbal, comprehension, listening and problem-solving skills
  • Report and accounting skills
  • Bilingual is a plus

Formal Education :

  • High School Diploma or equivalent
  • Previous hotel front desk or accounting experience preferred.
  • Proficiency in hotel software (e.g., Opera, PEP) and Microsoft Office (especially Excel).
  • Strong attention to detail and excellent numerical skills.
  • Ability to work independently and multitask under minimal supervision.
  • Excellent customer service and communication skills.
  • Must be able to work overnight shifts, including weekends and holidays.

Physical Requirements :

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 20 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

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