Night Auditor - The Monarch Hotel by HQ

ADP, Inc.; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

HQ is seeking a Night Auditor in New Orleans to oversee overnight front desk operations and perform daily financial reconciliations. The role combines guest services, accounting, and security to ensure smooth after-hours hotel operations.

Responsibilities include greeting guests, handling check-ins/outs, performing nightly audits, reconciling revenue, and generating management reports. Requires attention to detail and basic accounting skills; PMS proficiency preferred.

Qualifications

• High school diploma or equivalent (associate degree in hospitality or accounting preferred).
• Previous hotel front desk or accounting experience preferred.
• Strong attention to detail and basic accounting skills.
• Excellent customer service and communication skills.
• Ability to work independently and remain alert overnight.
• Proficiency with PMS and basic computer skills.

Responsibilities

• Greet, assist, and check in/out guests during overnight hours.
• Balance and reconcile daily revenue, payments, and charges.
• Prepare and distribute audit reports for management.
• Monitor hotel premises to ensure guest and property safety.

Skills

Customer service

Attention to detail

Basic accounting

PMS software

Accounting software

Education

High school diploma or equivalent

Associate degree in hospitality or accounting preferred

Tools

PMS software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor - The Monarch Hotel by HQ

New Orleans, LA, US

2 days ago Requisition ID: 1180

Established in 2002 by Founder and CEO Sam Nazarian, sbe is a privately held, leading lifestyle hospitality company that develops, manages and operates world-class hotels, restaurants, lounges and nightclubs. Through exclusive partnerships with cultural visionaries, sbe is devoted to creating extraordinary experiences throughout its proprietary brands with a commitment to authenticity, sophistication, mastery and innovation. Over the last decade, sbe has mastered the art of creating desirable destinations; the lifestyle platform included over 100 hotels and 150 restaurants and lounges. In 2020, Nazarian sold the remaining 50% stake of sbe’s hotel platform to Accor Hotels. The $850 million cash and asset swap deal was groundbreaking for the lifestyle hotel category.

For nearly 20 years, SLS, born from Nazarian’s vision, has led the luxury lifestyle hospitality experience, re-defining new levels of service, re-imagining the hotel restaurant and dining offer, dreaming up the most captivating spaces and delivering all with a mischievous charm uniquely its own. In doing so, SLS re-shaped expectations of luxury. With an ambitious spirit, sbe grew their empire by acquiring Morgans Hotel Group, adding iconic brands like Delano and Mondrian to the company’s portfolio. Since its acquisition, Nazarian’s passion for creating extraordinary experiences grew. Today, sbe is poised to take their special brand of lifestyle to the next level with a new concept, HQ.

sbe recently announced an exclusive partnership with iconic singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. This powerhouse partnership between longtime friends and titans of industry, Sam Nazarian and Marc Anthony, represents a major milestone in the continued growth and evolution of the leading luxury and lifestyle brand. sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. This partnership with Marc Anthony will not only strengthen but also solidify sbe’s position as the leading luxury and lifestyle hospitality platform in the world, amplifying its well-established restaurant and entertainment portfolio, Disruptive Restaurant Group, and the largest premium QSR brand and digital food company, C3.

HQ joined Wyndham’s Registry Collection Hotels brand, tapping into the scale, resources and reach of the world’s largest hotel franchisor.

With the magic scaled to multiple hotels & residences and further in development, the dream is expanding and evolving, reinterpreted through the creative visions of a diverse ensemble of leading designers, architects and chefs.

Job Title: Night Auditor

Job Summary

The Night Auditor is responsible for overseeing front desk operations during the overnight shift while performing daily financial reconciliation. This role combines customer service, accounting, and security responsibilities to ensure smooth hotel operations after hours.

Key Responsibilities

Front Desk & Guest Services

• Greet, assist, and check in/out guests during overnight hours
• Respond to guest inquiries, requests, and complaints in a professional manner
• Handle reservations, room assignments, and billing issues
• Answer phones and manage overnight communications

Accounting & Audit Duties

• Perform nightly audit of hotel transactions and financial records
• Balance and reconcile daily revenue, payments, and charges
• Prepare and distribute audit reports for management
• Verify accuracy of guest accounts and correct discrepancies

Security & Operations

• Monitor hotel premises to ensure guest and property safety
• Enforce hotel policies and procedures during night hours
• Handle emergencies or unusual situations and escalates when necessary
• Complete end-of-day system closeout procedures

Qualifications & Skills

• High school diploma or equivalent (associate degree in hospitality or accounting preferred)
• Previous hotel front desk or accounting experience preferred
• Strong attention to detail and basic accounting skills
• Excellent customer service and communication skills
• Ability to work independently and remain alert overnight
• Proficiency with hotel management systems (PMS) and basic computer skills

Work Schedule

• Overnight shift (typically 11:00 PM – 7:00 AM or similar)
• Includes weekends and holidays
• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Physical & Mental Requirements

• Ability to stand or sit for extended periods
• Capable of handling stressful situations calmly
• Reliable, punctual, and trustworthy

Affirmative Action / EEO Statement

We are an equal-opportunity employer who is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe in, embrace, and abide by the spirit, as well, to the letter of all applicable laws and regulations.

Our policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, internships, and apprenticeship. Our hiring decisions are based solely on qualifications, merit, and business needs at the time.