Night Auditor - South Charleston WV - Part Time

Holiday Inn Express & Suites - Cross Lanes, WV; South Charleston (WV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on hotel stays

Job summary

Holiday Inn Express & Suites - Cross Lanes, WV is seeking a Night Auditor to ensure smooth overnight hotel operations. This role balances, posts charges, and prepares reports to support management while delivering friendly service to guests.

The ideal candidate works independently, communicates clearly, handles multiple tasks, and complies with safety procedures. A high school diploma and proficiency with MS Office and PMS are preferred.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office and property management systems (PMS).
• Strong communication and customer service skills.
• Ability to work independently and handle multiple tasks with attention to detail.
• Flexibility to work overnight shifts and weekends as needed.
• Must be able to lift up to 25 pounds and stand/walk for extended periods of time.

Responsibilities

• Conduct night audit procedures to balance and reconcile daily financial transactions
• Process and post guest charges, payments, and adjustments accurately and efficiently
• Prepare daily reports and distribute to appropriate hotel departments and management
• Maintain accurate records of cash, credit, and debit transactions during shift
• Respond to and resolve guest inquiries and concerns in a timely and professional manner
• Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met
• Follow all safety and security procedures and report any potential hazards or incidents
• Assist with other front desk duties and projects as needed

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Flexibility

Overnight availability

Education

High school diploma or equivalent

Tools

Microsoft Office

PMS

Job description

Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Night Auditor. As a member of our hotel team, you will be responsible for ensuring the smooth operations of the hotel during the overnight hours.

Compensation & Benefits

• Competitive salary based on experience
• Employee discounts on hotel stays

Responsibilities

• Conduct night audit procedures to balance and reconcile daily financial transactions
• Process and post guest charges, payments, and adjustments accurately and efficiently
• Prepare daily reports and distribute to appropriate hotel departments and management
• Maintain accurate records of cash, credit, and debit transactions during shift
• Respond to and resolve guest inquiries and concerns in a timely and professional manner
• Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met
• Follow all safety and security procedures and report any potential hazards or incidents
• Assist with other front desk duties and projects as needed

Requirements

• High school diploma or equivalent
• Proficient in Microsoft Office and property management systems (PMS)
• Strong communication and customer service skills
• Ability to work independently and handle multiple tasks with attention to detail
• Flexibility to work overnight shifts and weekends as needed
• Must be able to lift up to 25 pounds and stand/walk for extended periods of time
• Knowledge of hotel policies, procedures, and regulations is a plus

EEOC Statement

VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, or any other characteristic protected by law. We are committed to providing a diverse and inclusive work environment for all employees.