Night Auditor- Sonesta- Baton Rouge, LA

Au Hospitality; Baton Rouge (LA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Brand-specific hotel discounts

Holiday pay

Job summary

Auburn Hospitality is seeking a Night Auditor in Baton Rouge, LA to keep the hotel running smoothly through the night. The role involves quiet, secure cash handling, balancing daily transactions, and assisting guests with invoicing and reservations.

The candidate should be comfortable with night shifts, have knowledge of PMS and front desk systems, and be able to work across shifts when needed. This position requires US work authorization and a friendly, proactive attitude.

Qualifications

• Complete all required brand specific training.
• Complete all required health and safety training.
• Adhere to Auburn Hospitality brand standards.
• Balance the day's business in a neat, orderly, and timely fashion.
• Provide personalized, friendly service to every guest.
• Be able to work all night and other shifts as needed.
• Knowledge of hotel systems including PBX, key lock, and PMS.
• Authorized to work in the United States.

Responsibilities

• Balance the day's business in a neat, orderly, and timely fashion.
• Sell and up sell rooms to walk-in guests and phone reservations.
• Provide personalized, friendly service to every guest.
• Keep the cash drawer secure and balance.
• Be able to work overnight and assist at front desk as needed.
• Maintain confidentiality and security of guests and hotel assets.
• Communicate effectively in writing, verbally, and in person.

Skills

Guest service

Cash handling

PMS knowledge

Night shift

Communication

Safety awareness

English proficiency

PBX knowledge

Tools

PMS reservation system

PBX system

Job description

Job Details: Job Location: Baton Rouge, LA 70808, Position Type: Full Time, Keep the hotel running while the city sleeps - join us as a Night Auditor!

Job Requirements:

• Complete all required brand specific training
• Complete all required health and safety training
• Adhere to all Auburn Hospitality and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to every guest and associate
• Balance the day's business in a neat, orderly, and timely fashion
• Be able to work all night, and also be available for other shifts at front desk when necessary
• Have knowledge of all hotel systems including phone PBX, key lock, and PMS reservation systems
• Can complete all tasks described on the relevant shift check list
• Check credit of guest accounts daily and follow up if action is required
• Must have knowledge of surrounding area
• Keep cash drawer secure and in balance throughout the shift
• Sell and up sell rooms to walk-in guests and phone reservations
• Have general knowledge of housekeeping

Necessary Skills:

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Must be responsible for safety and security of guests, fellow employees and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Have dependable transportation available
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
• Is organized, honest, works well with others, and has an outgoing personality
• Maintain a clean and attractive work area, uniform, and person
• Able to work with people from diverse cultures and backgrounds
• Authorized to work in the United States

Physical Requirements:

• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment
• Must have eyesight enabling vision both near and far
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to work over night independently
• Must be able to handle heat and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write

What we offer:

We offer our work family competitive pay, paid time off, holiday pay, and brand-specific hotel discounts. You will also get to be a part of a team that challenges, mentors, and encourages you during your career!

We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.