Night Auditor - Sage Lodge

Columbia Hospitality; Pray (WI); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401K

HSA/FSA

Referral Bonus

Discounted Lodging

Discounted Dining

Spa Discount

Golf Discount

Employee Assistance Program

Volunteer Opportunities

Daily Pay

Job summary

Columbia Hospitality is hiring a Night Auditor at Sage Lodge, Montana. The role oversees nightly front desk operations, cash handling, and security, ensuring all procedures meet standards.

You should have hospitality experience, strong communication, and problem-solving skills, plus a valid driver’s license. The job offers a robust benefits package and opportunities across the Columbia Hospitality portfolio.

Qualifications

• Minimum 1 year hospitality experience required.
• 2 year hotel/clerk experience strongly preferred.
• Cash handling and POS system experience preferred.
• Strong written and verbal communication skills.
• Strong problem solving and conflict resolution skills.
• Knowledge of labor and industry-specific laws.
• Valid driver's license.
• Ability to monitor security and doors.

Responsibilities

• Oversight of the day-to-day night operations including front desk and financial reconciliation.
• Ensure front office activities meet or exceed established standards.
• Maintain confidentiality of guest information and pertinent hotel data.
• Assist guests, team members, and vendors during the shift.
• Maintain a safe and secure environment for guests and team members; report security concerns.
• Respond to guest issues and resolve concerns as necessary.
• Evaluate patterns in guest concerns to plan corrective actions.
• Communicate with all departments to keep staff informed of updates; changes.
• Ensure front desk, lobby, and storage areas are clean and organized.
• Ensure all equipment is properly maintained and used correctly.
• Complete property walks to monitor guest safety.

Skills

Hospitality experience

Cash handling

MS Office

Communication skills

Problem solving

Labor laws knowledge

Driver license

Tools

POS system

Job description

Night Auditor

The Perks

• Eligibility of perks is dependent upon job status
• Hourly Pay Range: $24 to $25 DOE
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Get Paid Daily (Make any day payday)
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you

"People never forget how you made them feel." Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like

Your Impact

• Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting.
• Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
• Ensures confidentiality of all guest information and pertinent hotel data.
• Assists guests, team members, and vendors during their shift.
• Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the General Manager or appropriate party.
• Responds and works to resolve guest issues and concerns as necessary.
• Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures front office, reception area, lobby and storage areas are clean and organized.
• Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Completes property walks routinely to monitor guest safety and security.

What You Bring

• Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred.
• Previous experience in cash handling and computerized Point of Sale system strongly preferred.
• Strong written and verbal communication skills required.
• Strong problem solving and conflict resolution skills.
• Ability to understand and apply labor and industry-specific laws and regulations.
• Ability to park and retrieve guest vehicles. Must have a valid driver license.
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.
• Must possess basic negotiation skills and strong customer relations skills.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work

Nestled on more than a mile of Yellowstone riverfront, and just 35 minutes from Yellowstone National Park, Sage Lodge is inspired by anglers, but beckons to outdoor enthusiasts of all kinds. Looking our at majestic Emigrant Peak, the Lodge blends the raw and rugged beauty of Paradise Valley with distinctive Montana hospitality. The expansiveness of Montana's unspoiled terrain is right outside your door for hiking, horseback riding, biking, fishing, and so much more. All conveniently located just 50 minutes from Bozeman.

Sage Lodge offers 50 rustically elegant guestrooms each. Guests can take in the views of the Montana horizon while dining in the Fireside Room. Experience the softer side of the wild west at The Spa at Sage Lodge with relaxing and revitalizing body treatments.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.