Night Auditor (PT) | Heathman Hotel Kirkland

Columbia-Hospitality; Kirkland (WA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Hourly pay range

Paid time off

Discounted lodging

Employee assistance program

Learning platform

Volunteer opportunities

Career development

Job summary

Columbia Hospitality’s Heathman Hotel Kirkland is seeking a part-time Night Auditor to oversee nightly front desk operations, reconcile daily financials, and ensure guest data confidentiality.

You will support guests, staff, and vendors, maintain safety, resolve issues, and coordinate with departments. A year of hospitality experience and strong communication are preferred; bilingual English/Spanish is a plus.

Qualifications

• Minimum 1 year hospitality experience required.
• 2 years hotel/clerk experience strongly preferred.
• Cash handling and POS system experience preferred.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Oversee night operation of the property including front desk operations and financial reconciliation.
• Follow procedures to ensure front office activities meet standards and goals.
• Ensure confidentiality of guest information and hotel data.
• Assist guests, team members, and vendors during the shift.
• Maintain a safe and secure environment and report security concerns.
• Resolve guest issues and concerns as necessary.
• Evaluate patterns in guest concerns to plan corrective actions.
• Communicate with all departments to keep staff informed of updates.

Skills

Hospitality experience

Cash handling

Tools

Point of Sale systems

Job description

Night Auditor (Part-Time | Heathman Hotel Kirkland)

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $23 to $25 DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting.
• Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
• Ensures confidentiality of all guest information and pertinent hotel data.
• Assists guests, team members, and vendors during their shift.
• Maintains a safe and secure environment for guests and team members. Reports security concerns and problematic situations immediately to the Manager or appropriate party.
• Responds and works to resolve guest issues and concerns as necessary.
• Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Ensures front office, reception area, lobby and storage areas are clean and organized.
• Ensures all equipment is properly maintained and functioning.
• Ensures all equipment is used only as intended.
• Completes property walks routinely to monitor guest safety and security.

What You Bring

• Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred.
• Previous experience in cash handling and computerized Point of Sale system strongly preferred.
• Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish).
• Strong problem solving and conflict resolution skills.
• Ability to understand and apply labor and industry-specific laws and regulations.
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked.
• Must possess basic negotiation skills and strong customer relations skills.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.
• Ability to park and retrieve guest vehicles.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.