Night Auditor PT

Doubletree Winston Salem; Winston-Salem (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Travel discounts

Wellness program

On-demand pay

Leadership development

Job summary

Superhost Hospitality, operating the DoubleTree Winston Salem, is seeking a Night Auditor for the 11pm–7am shift in Winston-Salem. The role requires overnight availability weekdays and weekends and pays $18/hour.

You’ll perform audits, manage late-night front desk tasks, and support accounting processes to ensure accurate nightly records. The position emphasizes attention to detail, strong guest service, and the ability to work calmly through issues while using hotel systems and accounting

Qualifications

• Night audit role with focus on financial accuracy and daily revenue reconciliation.
• Strong guest service skills and ability to handle overnight operations.

Responsibilities

• Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Manage front desk operations, including late-night check-ins, guest inquiries, and issue resolution.
• Complete end-of-day accounting processes and submit income journals.
• Monitor security cameras and help maintain a safe and secure environment.
• Respond to guest concerns and emergencies during overnight shifts.
• Review and validate tax-exempt documentation.
• Verify out-of-order room status.
• Support accounts receivable by assisting with aging reports, collections, and client billing.
• Enter accounts payable invoices accurately and timely.

Skills

Attention to detail

Guest service

Calm under pressure

Team collaboration

Problem solving

Time management

Tools

Hotel systems

Accounting software

Job description

Description

Night Auditor (11pm-7am), must be available weekdays and weekends

Pay: $18/hour

Superhost Hospitality - DoubleTree Winston Salem

As a Night Auditor, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours.

Key Responsibilities:

• Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Manage front desk operations, including late-night check-ins, guest inquiries, and issue resolution.
• Complete end-of-day accounting processes and submit income journals.
• Monitor security cameras and help maintain a safe and secure environment.
• Respond to guest concerns and emergencies during overnight shifts.
• Review and validate tax-exempt documentation.
• Verify out-of-order room status.
• Support accounts receivable by assisting with aging reports, collections, and client billing.
• Enter accounts payable invoices accurately and timely.

Requirements:

• Strong attention to detail and accuracy in financial records
• Commitment to excellent guest service, including overnight hours
• Ability to stay calm and resolve issues efficiently
• Comfortable using hotel systems and accounting software

Additional Requirements:

• Must have reliable transportation.
• Availability from 11pm-7am, must be available weekdays and weekends.

What to Expect in Your First Few Months:

You will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands-on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records.

The Perks of Working for Us:

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.