Night Auditor - Overnight Hospitality & Wellness Champion

Hyatt Hotels Corporation; Massachusetts; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

World class resort

Fortune’s 100 best companies to work (

Wellness & fitness perks

Tuition or wellbeing reimbursement

Free golf

Employee discounts on spa services

Discounted Hyatt rates

Flexible schedules

Job summary

Hyatt Hotels Corporation at Miraval Berkshires is seeking a dedicated Night Auditor to oversee overnight operations and ensure accurate financial reporting and guest support. This full-time role requires calm, professional handling of late-night duties and coordination with resort departments to maintain seamless guest experiences.

The position emphasizes attention to detail, reliability, and high guest service standards in a wellness resort setting.

Qualifications

• Must be a self-starter and able to work nights (9 p.m.–7 a.m.).
• Calm under pressure and dependable for overnight shifts.
• Experience with Opera Cloud preferred.
• Proficient with computers and Microsoft Office.

Responsibilities

• Provide warm, attentive support to guests during overnight or early‑morning hours.
• Maintain accuracy of nightly financial reports, postings, and audit procedures while upholding Miraval’s service standards.
• Professionally communicate with colleagues and integrated departments to support seamless guest experiences across all touchpoints.
• Assist guests with booking Miraval activities, spa services, and wellness programs, offering guidance and recommendations.
• Support guests with luggage handling, transportation coordination, and valet services for late‑night or early‑morning arrivals and departures.
• Check guests in with professionalism and presence, offering a smooth and mindful arrival experience.
• Provide clear, accurate information about resort amenities and policies.
• Complete all assigned nightly tasks, reports, and checklists with precision and care.

Skills

Self-starter

Calm under pressure

MS Office

Opera Cloud

Tools

Opera Cloud

Job description

Hyatt Hotels Corporation at Miraval Berkshires is seeking a dedicated Night Auditor to oversee overnight operations and ensure accurate financial reporting and guest support. This full-time role requires calm, professional handling of late-night duties and coordination with resort departments to maintain seamless guest experiences.

The position emphasizes attention to detail, reliability, and high guest service standards in a wellness resort setting.