Night Auditor - Overnight Guest Experience & Ops

Shaner Hotels; Dayton (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Professional growth opportunities

Supportive work environment

Job summary

Shaner Hotels is seeking a Night Auditor for their Fairfield Inn & Suites in Dayton, Ohio. This role involves ensuring smooth overnight operations, managing guest check-ins and check-outs, and maintaining financial transactions with exceptional guest service. Ideal candidates should possess a high school diploma, have customer service experience, and strong computer skills. The position offers a supportive work environment, along with significant opportunities for growth in the hospitality sector.

Qualifications

• Minimum one year of customer service experience, with hotel experience preferred.
• Knowledge of local attractions and points of interest is beneficial.
• Strong communication and interpersonal abilities are essential.

Responsibilities

• Manage late-night check-ins and check-outs using hotel systems.
• Balance daily cash transactions and maintain accurate records.
• Prepare detailed nightly reports for shift change and management.

Skills

Customer service experience

Strong computer skills

Excellent communication

Interpersonal abilities

Spanish language skills

Education

High school diploma or equivalent

Tools

Hotel management software

Job description

Shaner Hotels is seeking a Night Auditor for their Fairfield Inn & Suites in Dayton, Ohio. This role involves ensuring smooth overnight operations, managing guest check-ins and check-outs, and maintaining financial transactions with exceptional guest service. Ideal candidates should possess a high school diploma, have customer service experience, and strong computer skills. The position offers a supportive work environment, along with significant opportunities for growth in the hospitality sector.