Night Auditor: Overnight Front Desk & Guest Experience

Shaner Hotels; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Le Méridien Atlanta Perimeter, part of Shaner Hotels, is seeking a Night Auditor on-site in Dunwoody, GA. You will balance daily revenue and expenses and perform front desk tasks during the audit shift while delivering attentive guest service.

The role requires a high school diploma or equivalent, 1+ year of customer service experience, basic computer skills, and strong communication. Bilingual English/Spanish is a plus in a bustling hotel environment.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Attend to the needs of guests and balance revenue and expense transactions from the day.
• Perform all front desk functions during the audit shift.
• Exhibit good communications and guest service skills and take action to meet and exceed guest expectations.

Skills

Customer service

Communication

Guest relations

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Computer experience

Job description

Le Méridien Atlanta Perimeter, part of Shaner Hotels, is seeking a Night Auditor on-site in Dunwoody, GA. You will balance daily revenue and expenses and perform front desk tasks during the audit shift while delivering attentive guest service.

The role requires a high school diploma or equivalent, 1+ year of customer service experience, basic computer skills, and strong communication. Bilingual English/Spanish is a plus in a bustling hotel environment.