Night Auditor - On Call

Pyramid Global Hospitality; Avon (CO); On-site; USD 30,117 - 42,895; Full time

Benefits offered by this job

Highly competitive wages

Hotel room discounts

401K Plan with Employer Match

Free Parking

Job summary

A leading hospitality company in Avon, CO is seeking a Night Auditor to provide exceptional customer service and ensure accurate check-in processes. The ideal candidate will work the overnight shift from 10pm to 8am, engage with guests, and handle Night Audit procedures with attention to detail. Competitive pay of $26.50 per hour along with additional employee benefits is offered.

Qualifications

• Availability for the 10pm - 8am shift.
• Ability to communicate in English.
• Strong customer service skills.

Responsibilities

• Check guests in and fulfill special requests.
• Resolve problems to enhance guest experience.
• Ensure Night Audit procedures are followed.

Skills

Customer service

Strong computer skills

Bilingual Spanish

Job description

Join to apply for the Night Auditor - On Call role at Pyramid Global Hospitality

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Property

Embark on an exciting career at SpringHill/Towne Place Suites Avon Vail Valley, where excellence is not just a goal but a commitment to creating exceptional guest experiences! With 243 thoughtfully designed guest rooms, our hotel provides a dynamic workplace that seamlessly blends comfort, commitment, and a distinctive atmosphere. Join a team where each member plays a vital role in delivering outstanding service and crafting memorable moments for our guests.

Overview

Come grow with us! Exciting opportunities await at the brand new SpringHill & TownePlace Suites by Marriott Avon Vail Valley in beautiful Avon, Co! Join our dynamic team and be a part of creating a memorable guest experience from the beginning.

Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.

We Offer All Of Our Employees The Following Benefits

• Highly competitive wages
• Free Parking
• Hotel room discounts and travel benefits with the Marriott family of brands as well as Pyramid Global Hospitality Hotels
• 401K Plan with Employer Match

The SpringHill & TownePlace Suites by Marriott Avon Vail Valley is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA

We are looking for a highly motivated individual to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests.

Your Role

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Generate, Print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Qualifications

• Availability 10pm - 8am shift
• Ability to communicate in English language
• Bilingual Spanish language preferred
• Strong computer skills
• Strong customer service skills

Compensation Range

The compensation for this position is $26.50/Hr. - $26.50/Hr. based on qualifications and experience.