Night Auditor

Pyramid Global Hospitality; Avon (CO); On-site; USD 30,117 - 42,895; Part time

Benefits offered by this job

Highly competitive wages

Free Parking

Hotel room discounts

401K Plan with Employer Match

Job summary

A leading hospitality company in Avon, Colorado, seeks a dedicated customer service professional for a part-time role. Responsibilities include guest check-in, providing exceptional service, and resolving issues. This entry-level position requires a 10pm to 8am shift and offers competitive pay of $26.50/hour. Join a supportive team that values diversity and excellence in guest experiences.

Qualifications

• Availability 10pm - 8am shift on Sunday, Monday, and Tuesday.
• Ability to communicate in English language.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service.
• Check guests in and fulfill special requests.
• Resolve problems and recover guest satisfaction.

Skills

Strong customer service skills

Strong computer skills

Bilingual Spanish language preferred

Job description

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Property

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Location Description

Embark on an exciting career at SpringHill/Towne Place Suites Avon Vail Valley, where excellence is not just a goal but a commitment to creating exceptional guest experiences! With 243 thoughtfully designed guest rooms, our hotel provides a dynamic workplace that seamlessly blends comfort, commitment, and a distinctive atmosphere. Join a team where each member plays a vital role in delivering outstanding service and crafting memorable moments for our guests. What sets us apart? Our unwavering dedication to fostering a positive workplace culture, comprehensive benefit plans, including a 401k with a company match, and enticing bonus programs designed to recognize your dedication. We're actively seeking talented individuals with a genuine passion for service to join our dynamic team.

Overview

Come grow with us! Exciting opportunities await at the brand new SpringHill & TownePlace Suites by Marriott Avon Vail Valley in beautiful Avon, Co! Join our dynamic team and be a part of creating a memorable guest experience from the beginning.
Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.

Benefits

• Highly competitive wages
• Free Parking
• Hotel room discounts and travel benefits with the Marriott family of brands as well as Pyramid Global Hospitality Hotels
• 401K Plan with Employer Match

Equal Opportunity Employer

The SpringHill & TownePlace Suites by Marriott Avon Vail Valley is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
This position will remain open until filled.

Your Role

• Help guests discover their “Wanderlust” experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
• Promote and sell special hotel programs.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank
• Generate, Print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Assist other departments as needed.

Qualifications

• Availability 10pm - 8am shift on Sunday, Monday, and Tuesday
• Ability to communicate in English language
• Bilingual Spanish language preferred
• Strong computer skills
• Strong customer service skills

Compensation Range

The compensation for this position is $26.50/Hr. - $26.50/Hr. based on qualifications and experience.

Seniority level

Entry level

Employment type

Part-time

Job function

Management

Industries

Hospitality

Referrals

Referrals increase your chances of interviewing at Pyramid Global Hospitality by 2x