Night Auditor - Hotel Revenue & Guest Service

HEI Hotels & Resorts; Waltham (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

The Westin Waltham Boston, managed by HEI Hotels & Resorts, seeks a Night Audit professional to maintain financial controls and ensure guest service standards in a fast-paced hotel setting in Massachusetts.

Responsibilities include auditing revenue, generating daily financial reports, and coordinating with security, housekeeping, and front desk teams to ensure seamless operations overnight.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills using a 10-key.
• Ability to effectively deal with guest concerns in a friendly manner.
• Ability to access and input information accurately on a moderately complex computer system.
• Effective verbal and written communication skills.

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing POS tapes/journals to breakdown revenue, covers, tips and settlements.
• Run audit reports/journals from the front office system, POS and computer.
• Make corrections and adjustments and handle all computer problems that might occur during the shift.
• Input revenue/expenses/allowances into the front office system to generate daily reports.
• Balance all revenue and settlement accounts nightly and reset the system for next day operations.
• Comply with attendance rules and be available to work regularly.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Basic math skills

Guest service

Data entry

Communication skills

Job description

The Westin Waltham Boston, managed by HEI Hotels & Resorts, seeks a Night Audit professional to maintain financial controls and ensure guest service standards in a fast-paced hotel setting in Massachusetts.

Responsibilities include auditing revenue, generating daily financial reports, and coordinating with security, housekeeping, and front desk teams to ensure seamless operations overnight.