Night Auditor: Hospitality Operations & Guest Experience

Northland Properties; Worth (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Rewards & Recognition

Free Parking

Discounted Hotel Stays

Ongoing Employee Events

Growth Opportunities

Dedicated Training Program

Employee Assistance Program

Preferred Rates for Dallas Stars NHL

Group Life Insurance

Complimentary Stays

Milestone Rewards

Job summary

Northland Properties is seeking a Night Auditor responsible for conducting nightly audits and managing departmental accounts for our renowned family of brands. This role requires working the night shift at the front desk, ensuring guest satisfaction and safety.

The ideal candidate has experience in hospitality and customer service, possesses strong accounting knowledge, and is fluent in English and French. Join us to be part of a team that values growth opportunities and employee well-being.

Qualifications

• Fluent in English and French preferred.
• High School Diploma, G.E.D. or equivalent.
• Completion of a two-year apprenticeship program or a college program in front desk operations or hotel management preferred.
• Experience in all aspects of customer service and people management.
• Strong working knowledge of hospitality industry principles and practices.
• Strong working knowledge of accounting practices.
• Ability to analyze and interpret client needs.
• Exceptional conflict resolution and negotiation skills.
• Able to respond quickly in a dynamic environment.
• Able to build and maintain lasting relationships.
• Knowledge of cost analysis and budgeting techniques.
• Able to effectively communicate verbally and in writing.

Responsibilities

• Maintain an inventory of vacancies, reservations, and room assignments.
• Register arriving guests and assign rooms.
• Answer enquiries regarding hotel services and registration.
• Compile and check daily record sheets and guest accounts.
• Present statements of charges to departing guests and receive payment.
• Ensure hotel security.
• Post daily room and outstanding charges.
• Check and accept float and takings from evening cashier.
• Accept and lock away keys from various departments.
• Prepare Credit Card summaries and post to DAB's account.
• Maintain high personal hygiene and appearance.

Job description

Northland Properties is seeking a Night Auditor responsible for conducting nightly audits and managing departmental accounts for our renowned family of brands. This role requires working the night shift at the front desk, ensuring guest satisfaction and safety.

The ideal candidate has experience in hospitality and customer service, possesses strong accounting knowledge, and is fluent in English and French. Join us to be part of a team that values growth opportunities and employee well-being.