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Quality Inn Burbank in Burbank, CA is seeking a reliable Night Auditor for a part-time position. The role focuses on completing front desk and night audit duties, analyzing daily operating results, and ensuring accurate accounting processes in line with brand standards.
The ideal candidate has a high school diploma, at least 2 years in hotel front office with 1 year as Night Auditor preferred, and must be able to work night shifts and weekends.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
3 days ago Requisition ID: 1604
Reports To: Front Desk Manager
Minimum of a high school diploma. Higher level of education preferred.
2 years hotel front office experience with a minimum of 1 year as a Night Auditor Preferred
Must be able to work night shifts and weekends
Ensure proper completion of all front office and night audit duties.
Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties
including:
Conduct the Night Audit in accordance with Fine Hospitality standards.
Prospecting for lead generation
Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the
information to the corporate office.
Reconciles credit card transactions and cash received for the day
Perform the regular Front Office duties.
Demonstrate a high level of integrity, take ownership of personal and team actions, communicate
effectively, nurture a positive, professional work environment.
Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager
To provide accurate and timely reports for the General Manager to review.
Be proficient on the use of the Property Management System and be able to train front desk personnel on
the system.
Balance and audit for accuracy.
Transmit credit card batches.
Complete and transmit daily management and accounting reports
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as credit card machine, copier, and fax.
Inform the General Manager of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively and tactfully at all times.
Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages.
Process reservations by mail, telephone, fax and central reservation systems referrals.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand hotel's franchise policy on guaranteed reservations and no- shows.
Willing to assist in other areas as required, including but not limited to trash disposal in all public areas.
Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
Good team player
Well-groomed and professional appearance.
Open with praise, discrete with criticism.