NIGHT AUDITOR-HOSPITALITY

ADP, Inc.; Burbank (CA); Presencial; USD 25.000 - 39.000; A tiempo parcial

Descripción de la vacante

Quality Inn Burbank in Burbank, CA, seeks a reliable Night Auditor to support front desk operations during night shifts. The role emphasizes accurate nightly accounting, daily reporting, and guest service continuity.

You will balance daily transactions, prepare end-of-day reports, and assist in ensuring smooth front desk operations while upholding high standards of integrity and professionalism.

Formación

• High school diploma required; higher education preferred.
• 2 years hotel front desk experience with 1 year as Night Auditor preferred.
• Must be able to work night shifts and weekends.

Responsabilidades

• Ensure proper completion of front office and night audit duties.
• Analyze day's operating results and perform daily assigned duties including reporting.
• Balance and audit daily transactions and transmit information to the corporate office.
• Respond to guest inquiries and handle complaints professionally.
• Coordinate reservations and manage front desk communications.

Conocimientos

Front desk experience

Night audit experience

Availability for night shifts

Educación

High school diploma

Herramientas

Property Management System

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor Part Time QUALITY INN BURBANK, Burbank, CA, US

Reports To: Front Desk Manager

Requirements

• Minimum of a high school diploma. Higher level of education preferred.
• 2 years hotel front office experience with a minimum of 1 year as a Night Auditor Preferred
• Must be able to work night shifts and weekends

General Responsibilities

Ensure proper completion of all front office and night audit duties.

Effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties including:

Operations analysis and reporting

• Accounts Payable
• Accounts Receivable and direct billing
• End of day statistics
• Daily Flash Report (DFR)
• Prospecting for lead generation

Primary Functions

Accounting

Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office.

Reconciles credit card transactions and cash received for the day

Profit

Perform the regular Front Office duties.

Work Ethic

Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment.

Specific Responsibilities

• Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager
• To provide accurate and timely reports for the General Manager to review.
• Be proficient on the use of the Property Management System and be able to train front desk personnel on the system.
• Balance and audit for accuracy.
• Transmit credit card batches.
• Complete and transmit daily management and accounting reports
• Have a good understanding of all of hotel operating procedures.
• Review front office communications logs.
• Supervise delegated responsibilities and follows up.
• Be able to use all front office equipment such as credit card machine, copier, and fax.
• Inform the General Manager of any unique situations, or unusual developments in front office operations.
• Handle guest complaints effectively and tactfully at all times.
• Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages.
• Process reservations by mail, telephone, fax and central reservation systems referrals.
• Process reservations received from sales office and other hotel departments.
• Be knowledgeable of room types and offered rate plans.
• Fully understand hotel's franchise policy on guaranteed reservations and no- shows.
• Willing to assist in other areas as required, including but not limited to trash disposal in all public areas.
• Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates.
• Good team player
• Well-groomed and professional appearance.
• Open with praise, discrete with criticism.