Night Auditor: Guest Services & Night Ops, Growth

lodgingdynamics; Livingston (MT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

401(k)

Pet insurance

Paid time off

On-demand pay

Leadership development

Job summary

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor to greet guests, manage check-ins, process invoices, and handle guest inquiries in a fast-paced hotel environment. The role requires strong communication, attention to detail, and the ability to multitask across front desk tasks and financial reconciliations.

Ideal candidates will have 2+ years in hospitality or customer service, learn computer systems quickly, and demonstrate excellent problem-solving and written/verbal

Qualifications

• Excellent communication and math skills.
• 2+ years' experience in customer service or hospitality.
• Able to learn computer functions and other on-the-job skills.
• Strong eye for details.
• Good problem-solving skills.
• Ability to multitask.
• Solid customer service skills.
• Strong written and verbal communication skills.
• Exceptional customer service skills.

Responsibilities

• Greet guests upon arrival, check them in and provide them with information.
• Process invoices, post checks to vendors and distribute employee checks.
• Respond to guest complaints, requests and emergencies.
• Reconcile all accounts in a timely manner.
• Verify that all EOD work has been performed by other departments.
• Schedule guest wake-up calls and reservations for the following day.
• Respond to guest inquiries, concerns and complaints as needed.
• Answer phones and place reservations.

Skills

Communication skills

Math skills

Customer service

Multitasking

Problem-solving

Attention to detail

Written and verbal communication

Learning computer systems

Job description

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor to greet guests, manage check-ins, process invoices, and handle guest inquiries in a fast-paced hotel environment. The role requires strong communication, attention to detail, and the ability to multitask across front desk tasks and financial reconciliations.

Ideal candidates will have 2+ years in hospitality or customer service, learn computer systems quickly, and demonstrate excellent problem-solving and written/verbal