Night Auditor & Guest Experience Specialist

Island Hospitality Management; Springfield (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Employee discounts

Job summary

Island Hospitality Management in Springfield, VA is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment.

The position may require flexible scheduling availability and will involve checking in/out guests, processing payments, providing information, and preparing shift reports for management.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to identify and correct potential security problems (locking doors after hours, etc)

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Communication skills

Guest service

Problem solving

Security awareness

Job description

Island Hospitality Management in Springfield, VA is seeking a Night Auditor to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment.

The position may require flexible scheduling availability and will involve checking in/out guests, processing payments, providing information, and preparing shift reports for management.