Night Auditor & Guest Experience Pro

Crystal Creek Hospitality; Boston (MA); Hybrid; USD 31,000 - 44,000; Full time

Job summary

Crystal Creek Hospitality is seeking a Night Auditor to ensure accurate financial transactions during the night shift. You will work with front desk and restaurant teams to balance charges, resolve discrepancies, and prepare for the next day’s operations.

The ideal candidate has strong attention to detail, excellent communication with guests, and can operate a computer system efficiently. This position is on-site and requires a professional demeanor.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Communicate effectively with guests.
• Be willing to pitch in and help coworkers as a team player.
• Basic mathematical skills and ability to use a 10-key.
• Ability to handle guest and employee concerns in a positive manner.
• Able to input information accurately using a moderately complex computer system.

Responsibilities

• Run audit reports and journals from front office systems and POS.
• Make corrections/adjustments and handle computer issues during shift.
• Post and balance all room and restaurant charges and settlements.
• Verify and reconcile cash, credit card, and check transactions.
• Maintain accurate records of financial transactions including AP/AR.
• Identify and resolve discrepancies promptly and efficiently.
• Assist in preparing the next day's operations by resetting systems.

Skills

English communication

10-key calculator

Team player

Attention to detail

Job description

Crystal Creek Hospitality is seeking a Night Auditor to ensure accurate financial transactions during the night shift. You will work with front desk and restaurant teams to balance charges, resolve discrepancies, and prepare for the next day’s operations.

The ideal candidate has strong attention to detail, excellent communication with guests, and can operate a computer system efficiently. This position is on-site and requires a professional demeanor.