Night Auditor: Guest Experience & Night Desk Lead

Socket.dev; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay

Employee discount

401(k)

Flexible schedule

Job summary

Hotel Equities is seeking a Night Auditor for the Orangewood Inn & Suites in Kansas City, MO. The Overnight shift (11 PM–7 AM) handles guest check-ins, cash handling, and front desk operations, providing warm, professional service to guests and ensuring accurate records.

You will manage guest requests, balance receipts, coordinate with other departments, and follow safety procedures. The ideal candidate has a high school diploma, experience with major hotel brands, strong communication skills,

Qualifications

• High School diploma or equivalent.
• Experience with major hotel brands (Marriott, Hilton, IHG, Wyndham or Hyatt).
• Strong communication and guest service skills.

Responsibilities

• Check guests in, issue room keys, and provide information on hotel services.
• Balance cash and credit transactions and maintain accurate records.
• Answer phones promptly and handle guest requests and complaints.
• Upsell rooms and coordinate with departments to ensure guest satisfaction.

Skills

Customer service

Cash handling

Communication

Flexibility

Education

High School diploma

Job description

Hotel Equities is seeking a Night Auditor for the Orangewood Inn & Suites in Kansas City, MO. The Overnight shift (11 PM–7 AM) handles guest check-ins, cash handling, and front desk operations, providing warm, professional service to guests and ensuring accurate records.

You will manage guest requests, balance receipts, coordinate with other departments, and follow safety procedures. The ideal candidate has a high school diploma, experience with major hotel brands, strong communication skills,