Night Audit Pro: Elevate Guest Experience

Hotel Equities; Platte Gardens (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Team-driven culture

Vacation &Holiday Pay

Same-day pay

Employee Assistance Program

Reduced room rates

Third party perks

Job summary

Hotel Equities is seeking a Night Auditor for the Orangewood Inn & Suites - KC, MO 64153. The overnight shift (11 PM-7 AM) handles guest check-ins, keys, payments and information, ensuring a smooth front desk operation. You will assist guests, document requests, and maintain accurate records throughout the night.

Prior hotel front desk experience is preferred. Hourly compensation ranges from $17.00 to $18.00, reflecting responsibilities for late hours and customer service excellence.

Qualifications

• Strong communication skills are essential when interacting with guests and colleagues.
• Reading and writing abilities are used often when completing paperwork and logging information.
• Basic math and cash handling skills are required for transactions.
• Problem-solving, reasoning, and training abilities are often used on shift.

Responsibilities

• Check guests in, issue room keys and provide information on hotel services.
• Answer phones promptly and record guest requests and preferences.
• Upsell rooms and process guest charges and payments accurately.
• Handle reservations, cancellations and information updates as needed.

Skills

Communication

Problem-solving

Reading & Writing

Cash handling

Education

High School diploma / Secondary qualification or equivalent

Job description

Hotel Equities is seeking a Night Auditor for the Orangewood Inn & Suites - KC, MO 64153. The overnight shift (11 PM-7 AM) handles guest check-ins, keys, payments and information, ensuring a smooth front desk operation. You will assist guests, document requests, and maintain accurate records throughout the night.

Prior hotel front desk experience is preferred. Hourly compensation ranges from $17.00 to $18.00, reflecting responsibilities for late hours and customer service excellence.