Night Auditor: Guest Experience Lead

Oliver Hospitality Payroll; Oxford (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Oliver Hospitality Payroll in Oxford, MS, is seeking a dedicated professional to ensure exceptional service as the first point of contact for our customers. You will manage all aspects of guest registration, handle inquiries, and oversee bookings and payments while maintaining a welcoming presence.

The ideal candidate possesses strong interpersonal and communication skills and the ability to work flexible hours. Hospitality experience is preferred, and candidates must be eligible to work in the USA.

Qualifications

• Ability to speak, read, write and understand English.
• Professional demeanor suitable for a luxury environment.
• Positive attitude with a team focus.

Responsibilities

• Handle check-ins and check-outs, answer customer queries.
• Provide exceptional service to all guests at all times.
• Log all requests or issues from guests.

Skills

Excellent customer service skills

Interpersonal skills

Communication skills

Problem-solving skills

Attention to detail

Job description

Oliver Hospitality Payroll in Oxford, MS, is seeking a dedicated professional to ensure exceptional service as the first point of contact for our customers. You will manage all aspects of guest registration, handle inquiries, and oversee bookings and payments while maintaining a welcoming presence.

The ideal candidate possesses strong interpersonal and communication skills and the ability to work flexible hours. Hospitality experience is preferred, and candidates must be eligible to work in the USA.