Night Auditor - Full time

XANTERRA TRAVEL COLLECTION; Williams (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free gym and pool access

Free train tickets

Exclusive discounts at GCR and Xanterr

Job summary

Grand Canyon Railway Hotel, operated by Xanterra Travel Collection, seeks a Night Auditor for the overnight shift to manage the night audit in the Grand Canyon Railway properties. Responsibilities include posting to Opera PMS, handling guest inquiries, and ensuring accurate revenue balancing.

The position is full-time and year-round with a schedule from 11:00 PM to 7:00 AM. Perks include free gym and pool access, complimentary train tickets, and exclusive discounts across Xanterra properties.

Qualifications

• Previous customer service and cash handling experience.
• Previous Front Desk experience.
• Experience with computers and MS Office.

Responsibilities

• Audit posting to the Opera property management system from all revenue departments.
• Balance all room charges for the day to ensure accuracy; post charges and adjustments if needed.
• Process credit cards by balancing, post any necessary adjustments, and then transmitting for submittal to Merchant-Link.
• Run shift audit update to verify that corrections were made and that all numbers are in balance.
• Reconcile all transfers for direct bill – verify all as valid Accounts/Receivable entries."
• Label and prepare night audit envelopes for submitting to accounting.
• Perform front desk clerk duties as needed during the shift, to include late arrival check-ins and early morning check-outs.

Skills

Customer service

Cash handling

Front desk

MS Office

Tools

Opera PMS

Job description

Overview

Join our Lodging team at the Grand Canyon Railway and Hotel!

Job Summary

The primary responsibility of the Night Auditor is to process the night audit for the Grand Canyon Railway Hotel properties. This position will also be responsible for acting on guest inquiries, emergencies, etc.

The Details

Position Type: Full-Time, Year-Round

Schedule:11:00 PM to 7:00 AM.

Pay: $19.45 an hour.

Life at the Grand Canyon Railway

• No employee housing available
• Meet people of all ages from all over the country and world!
• Free gym and pool access
• Free train tickets
• Exclusive retail and dining discounts at GCR and other Xanterra properties

Responsibilities

• Fully understand and support Xanterra’s Mission Statement, Cultural Pillars, Community Commitment and Core Values.
• Audit posting to the Opera property management system from all revenue departments.
• Perform basic steps in preparation for balancing the front desk activity. This includes using the night audit checklist, reviewing e-mail messages pertaining to audit, printing contingency reports, reviewing all cashier closing reports, run all night audit reports needed to balance all restaurant, bar, telephone, & Lost Interface charges.
• Balance all room charges for the day to ensure accuracy; post charges and adjustments if needed.
• Process credit cards by balancing, post any necessary adjustments, and then transmitting for submittal to Merchant-Link.
• Run shift audit update to verify that corrections were made and that all numbers are in balance.
• Check all rail departures and check in all rail arrivals.
• Reconcile all transfers for direct bill – verify all as valid Accounts/Receivable entries. Attach required support for all invoices. Make copies of invoice backup for A/R billing and filing purposes.
• Run the Night Audit process – system posting of room and tax to all in-house folios.
• Emails all pertinent information to the appropriate personnel should inaccuracies occur.
• Label and prepare night audit envelopes for submitting to accounting.
• Perform front desk clerk duties as needed during the shift, to include late arrival check-ins, early morning check-outs, handling guest requests, keeping front and back office clean including floors, counters, microwave and general organization of supplies and workspaces etc.
• Assist in training, mentoring and monitoring all other night audit employees.
• Keep restrooms, lobby and common area clean for overnight guests.
• Works productively with little to no supervision.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• Previous customer service and cash handling experience.
• Previous Front Desk experience.
• Experience with computers and MS Office.

Preferred Qualifications

• Knowledge of rooms and hotel layout on GCR property, including general knowledge of Xanterra Grand Canyon services with the ability to convey information to the guests.
• Knowledge of Opera PMS or other PMS.
• Previous experience as a Night Auditor.

Physical Requirements

• Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, wrist motion.
• Frequently walk and lift/carry up to 10lbs.
• Occasionally sit, handle, reach outward, reach above shoulder, squat/kneel, lift/carry and push/pull up to 100lbs.
• Will be required to stand for long periods and to occasionally walk up/down flights of stairs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.