Night Auditor & Front Desk | With PTO & 401(k)

Isla Bella Beach Resort; Marathon (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO

Medical, vision, and dental insurance

401(k) with employer match

Job summary

A luxury beachfront resort located in the Florida Keys is seeking a Front Desk Associate who will provide exceptional customer service to guests. Responsibilities include auditing daily revenue, greeting guests, and resolving inquiries and challenges. Candidates must live locally and demonstrate strong communication and problem-solving skills. The position offers various benefits, including medical insurance and a 401(k) plan with employer matching. This is an excellent opportunity for motivated individuals passionate about hospitality.

Qualifications

• Must be local to Key West or within driving distance to the resort.
• Must be effective in handling problems and solving issues.
• Ability to communicate in English and interact with guests professionally.

Responsibilities

• Audit and balance daily cashiers work for various outlets.
• Greet and assist guests during check-in and checkout.
• Handle guest inquiries and resolve challenges to ensure satisfaction.
• Maintain knowledge of hotel services and promotions.

Skills

Customer service skills

Problem-solving ability

Communication skills

Attention to detail

Job description

A luxury beachfront resort located in the Florida Keys is seeking a Front Desk Associate who will provide exceptional customer service to guests. Responsibilities include auditing daily revenue, greeting guests, and resolving inquiries and challenges. Candidates must live locally and demonstrate strong communication and problem-solving skills. The position offers various benefits, including medical insurance and a 401(k) plan with employer matching. This is an excellent opportunity for motivated individuals passionate about hospitality.