Night Auditor: Front Desk & Night Operations

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision plans

Life insurance

Short/long-term disability

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

The Oaklander Hotel - Autograph Collection by Marriott

Concord Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

Strong candidates will have hotel front desk experience, attention to detail, and the ability to work independently, with a focus on customer service and safety.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Attention to detail

Independence

Customer service oriented

Job description

The Oaklander Hotel - Autograph Collection by Marriott

Concord Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

Strong candidates will have hotel front desk experience, attention to detail, and the ability to work independently, with a focus on customer service and safety.