FT Hotel Night Auditor | The Oaklander Hotel

Concord Hospitality Enterprises; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision plans

Life insurance

Short/long-term disability

401(k) with company match

Tuition assistance

Discounted room rates

Training and career advancement

Job summary

The Oaklander Hotel - Autograph Collection by Marriott

Concord Hospitality is seeking a dependable Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

Strong candidates will have hotel front desk experience, attention to detail, and the ability to work independently, with a focus on customer service and safety.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Attention to detail

Independence

Customer service oriented

Job description

The Oaklander Hotel - Autograph Collection by Marriott

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!