Night Auditor & Front Desk Lead — Guest Experience

Home2 Suites Greenwood SC; Greenwood (SC); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid Instantly

Paid Time Off

Team Member Room Discounts

Time and Half for Select Holidays

Referral Bonus Program

Résumé du poste

Home2 Suites Greenwood SC is seeking a Front Office Associate with supervisory potential to manage daily guest services and front desk operations. You will act as Manager on Duty, respond to guest requests, and ensure smooth check-in/check-out while upholding hotel standards.

The role requires strong communication, reliability, and comfort with balancing cash handling and PMS usage. Occasional extended hours and weekend shifts are possible.

Qualifications

• 1+ years of experience in a branded hotel preferred.
• High School diploma or equivalent; Associate/Bachelor degree preferred.
• Experience in accounting is preferred.
• Must display professionalism and have honesty and trustworthiness.
• Excellent attendance and punctuality required.

Responsabilités

• Greet and register guests; assign rooms while respecting privacy and special requests.
• Promote hotel services and amenities to guests.
• Promote repeat business by encouraging future reservations and providing recommendations.
• Communicate guest needs and issues to management with a professional attitude.
• Keep management informed of special requests and late check-outs; coordinate with housekeeping.

Connaissances

Cash handling

Balancing charges

Phone etiquette

Multitasking

Communication

Formation

High School diploma

Associate or Bachelor’s degree preferred

Outils

Property Management System (PMS)

Description du poste

Home2 Suites Greenwood SC is seeking a Front Office Associate with supervisory potential to manage daily guest services and front desk operations. You will act as Manager on Duty, respond to guest requests, and ensure smooth check-in/check-out while upholding hotel standards.

The role requires strong communication, reliability, and comfort with balancing cash handling and PMS usage. Occasional extended hours and weekend shifts are possible.