Night Auditor & Front Desk Concierge (Overnight)

Prime Companies; Town of Saratoga (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Prime Companies is seeking a full-time Night Auditor for the Pavilion Grand Hotel in Saratoga, NY. The role requires overnight shifts and involves welcoming guests, coordinating room readiness, and providing exceptional customer service. Candidates should have a high school diploma, prior hotel experience is preferred, and the ability to work weekends and holidays.

The Night Auditor must communicate professionally with guests and staff, maintain guest satisfaction, and perform various tasks as required by supervisors.

Qualifications

• Ability to communicate with public, hotel staff, and management in a professional manner.
• Previous hotel-related experience preferred.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Coordinate with staff to ensure rooms are ready for guests prior to their arrival.
• Respond to all guest needs/requests.
• Maintain high Guest Satisfaction; be knowledgeable with GSS.

Skills

Communication

Customer Service

Knowledge of local events

Microsoft Office

Education

High school diploma or equivalent

Job description

Prime Companies is seeking a full-time Night Auditor for the Pavilion Grand Hotel in Saratoga, NY. The role requires overnight shifts and involves welcoming guests, coordinating room readiness, and providing exceptional customer service. Candidates should have a high school diploma, prior hotel experience is preferred, and the ability to work weekends and holidays.

The Night Auditor must communicate professionally with guests and staff, maintain guest satisfaction, and perform various tasks as required by supervisors.