Night Auditor: Flexible Scheduling & Guest Experience

My-Place-Hotels; Independence (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Monthly Bonus

Flexible Scheduling (weekends)

Direct Deposit

Cross-Training

Growth Potential

Job summary

My Place Hotel in Independence, MO, is seeking a Night Auditor to join our front desk team. You will handle reservations, check-ins/check-outs, process charges, and maintain logs during the night shift while ensuring a safe, guest-friendly environment.

Ideal candidates are dependable multi-taskers with strong communication skills, basic computer proficiency, and a passion for hospitality. This role offers on-site work with opportunities for growth and a competitive hourly rate.

Qualifications

• Positive, Customer-Focused Attitude: A friendly, welcoming demeanor is essential for providing the high level of service our guests expect.
• Basic Computer Skills: Proficiency in Microsoft Office and other basic computer applications is required.
• Strong Communication Skills: You’ll need excellent written and verbal communication skills to interact effectively with guests and colleagues.
• Multi-Tasking & Organizational Abilities: This role requires the ability to manage multiple tasks simultaneously.
• Dependability & Professionalism: We're looking for someone reliable, professional, and consistent in their work.
• Attention to Detail: Accuracy is crucial, especially when handling financial records and guest information.

Responsibilities

• Guest Services: Provide a warm, welcoming experience for all guests. Handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to policy.
• Guest Assistance: Address guest questions, concerns, and complaints with comprehensive knowledge of the hotel, amenities, and local attractions, including restaurants, shopping, attractions, and churches.
• Night Audit & Paperwork: Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork. Keep the Front Desk Log updated and review previous shift logs at the start of each shift.
• Cleaning & Laundry: Perform some cleaning duties, including laundry, vacuuming, dusting, and ensuring the front desk, lobby, and housekeeping areas are tidy and well-stocked.
• Safety & Security: Adhere to all safety and security protocols, regularly inspect the property, ensure exterior doors are secure, and report any potential hazards.
• Learning & Growth: Take on additional responsibilities as needed and be on call for any hotel requirements.

Skills

Positive attitude

Basic computer skills

Strong communication skills

Multi-tasking

Dependability

Attention to detail

Tools

Microsoft Office

Job description

My Place Hotel in Independence, MO, is seeking a Night Auditor to join our front desk team. You will handle reservations, check-ins/check-outs, process charges, and maintain logs during the night shift while ensuring a safe, guest-friendly environment.

Ideal candidates are dependable multi-taskers with strong communication skills, basic computer proficiency, and a passion for hospitality. This role offers on-site work with opportunities for growth and a competitive hourly rate.