Night Auditor: Elevate Guest Experience Overnight

Pyramid Global Hospitality; Berkeley (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Night Auditor for the Residence Inn Berkeley. The overnight shift checks guests in, answers questions about the hotel and local area, and maintains accurate records for the night.

The role requires strong attention to detail, excellent communication, and solid computer skills. You will perform the nightly audit, generate reports, and collaborate with other departments to ensure smooth operations.

Qualifications

• Must have overnight availability.
• Strong attention to detail.
• Excellent verbal and written communication.
• Ability to work in a fast-paced setting.
• Ability to stand for duration of shift.
• Computer skills.

Responsibilities

• Check guests in and register them accurately.
• Provide exceptional guest service and knowledge of hotel amenities.
• Maintain and balance the night audit house bank.
• Generate and distribute daily and weekly reports.
• Communicate information to the manager on duty.
• Resolve guest issues to WOW guests.

Skills

Overnight availability

Attention to detail

Customer service

Verbal communication

Written communication

Education

High school diploma

Job description

Pyramid Global Hospitality is seeking a Night Auditor for the Residence Inn Berkeley. The overnight shift checks guests in, answers questions about the hotel and local area, and maintains accurate records for the night.

The role requires strong attention to detail, excellent communication, and solid computer skills. You will perform the nightly audit, generate reports, and collaborate with other departments to ensure smooth operations.