Night Auditor - Doubletree by Hilton Washington Meadowlands, Washington, PA

Palette Hotels; North Strabane Township (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Palette Hotels in Pennsylvania is seeking a Night Auditor to join our team. You will register guests and assign rooms, confirm phone and online reservations, and help ensure smooth nightly operations at the front desk.

You will respond to guest needs, collect payments, keep occupancy records, and share relevant information with other departments. Palette Hotels emphasizes competitive salaries and comprehensive benefits within a supportive team culture.

Qualifications

• Experience in customer service, front desk, or related fields.
• Ability to build rapport with guests.
• Strong organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Register and assign rooms to guests.
• Confirm phone and online reservations.
• Respond to guest needs, requests, and complaints.
• Collect payment from departing guests.
• Keep records of occupied rooms and guests.
• Communicate pertinent guest information to designated departments.

Skills

Customer service

Guest relations

Organizational skills

Communication skills

Job description

Position: Night Auditor

Job Description:

We are seeking a Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Required Skills and Requisites:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Responsibilities and Duties:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.