Night Auditor | Delray Beach Fairfield Inn

Shaner Hotels; Delray Beach (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

Shaner Hotels is seeking a Night Auditor for Fairfield Inn & Suites by Marriott Delray Beach. The position involves working a flexible schedule, including weekends and holidays, and ensuring guest satisfaction during overnight shifts.

The ideal candidate should have a high school diploma, relevant customer service experience, and be able to communicate effectively with guests and staff. Bilingual skills in English and Spanish are a plus. Join us in providing excellent service to our guests!

Qualifications

• High school graduate or equivalent required.
• Minimum one year customer service experience; hotel experience preferred.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Work flexible schedule including weekends and holidays.
• Handle guest complaints and ensure satisfaction.
• Process check-ins and check-outs according to hotel policies.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Education

High school graduate or equivalent

Tools

Computer skills

Job description

Overview

Night Auditor position at Fairfield Inn & Suites by Marriott Delray Beach. Located on Atlantic Avenue in America’s Village by the Sea, this 95‑room property offers guests beautiful ocean views and easy access to nearby attractions.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check‑ins and check‑outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments or personnel.
• Other duties as assigned.
• Attend to the needs of guests, balance revenue and expense transactions that occurred during the day, and perform all functions of the front desk staff during the audit shift.
• Communicate with guests, management, and co‑workers to ensure guest expectations are met and exceeded.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.