Night Auditor: 7-Star Service & Growth Opportunity

Canalta Group; California; Presencial; USD 23.000 - 25.000; Jornada completa

Descripción de la vacante

Canalta Hotels is seeking a dedicated night auditor to join our team in California. You will complete an intensive training program designed for top-notch night auditors, handle financial transactions, and ensure accurate balances and reports.

Your focus on 7 Star guest service will anticipate guest needs and create unforgettable moments, while keeping the nighttime ambiance welcoming and safe. You'll collaborate with the daytime team to relay important information and provide exemplary service.

Formación

• Customer-centric attitude; prior customer service helpful.
• Night owl vibe; comfortable with night shift.
• Proficiency with hotel management software or willingness to learn.
• Strong teamwork and collaboration with daytime staff.

Responsabilidades

• Complete a training program for top-notch night auditing.
• Handle financial transactions, balances, and reports with accuracy.
• Provide 7 Star guest service by anticipating needs and creating unforgettable moments.
• Maintain hotel ambiance and a welcoming atmosphere for night staff.
• Address issues promptly to ensure guest satisfaction.
• Communicate with daytime team to ensure a seamless experience.
• Represent Canalta values and culture in person and online.

Conocimientos

Customer service

Night shift

Tech-savvy

Team player

Flexible hours

Herramientas

Hotel management software

Excel

Descripción del empleo

Canalta Hotels is seeking a dedicated night auditor to join our team in California. You will complete an intensive training program designed for top-notch night auditors, handle financial transactions, and ensure accurate balances and reports.

Your focus on 7 Star guest service will anticipate guest needs and create unforgettable moments, while keeping the nighttime ambiance welcoming and safe. You'll collaborate with the daytime team to relay important information and provide exemplary service.