Night Auditor

ZMC Hotels; Wilmette (IL); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Health insurance

Paid time off (PTO)

401(k)

Dental insurance

Employee discounts

Training & development

Opportunity for advancement

Zusammenfassung

ZMC Hotels is seeking a Night Auditor for on-site work in our Wilmette property. You will close nightly reports, safeguard the property, and manage reservations and guest interactions with a focus on service and accuracy.

Ideal candidates demonstrate strong computer and communication skills, excel in guest service, and can multitask in a fast-paced environment while maintaining a positive team attitude.

Qualifikationen

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision.
• Ability to work in a fast-paced environment.

Aufgaben

• Close reports at the end of each night.
• Maintain responsibility and accountability for hotel property and guest safety while on duty.
• Knowledge of reservations procedures; take reservations and cancellations; Walk Policy.
• Check-in guests with a friendly demeanor and assist guests to ensure a positive stay.

Kenntnisse

Strong computer skills

Exceptional communication skills

Guest service excellence

Multitasking with limited supervision

Ability to work in fast-paced env.

Jobbeschreibung

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Dental insurance
• Employee discounts

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday