Night Auditor

ZMC Hotels; Muskogee (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Hotel Discounts

Bonuses

DailyPay

Job summary

ZMC Hotels is seeking a Night Auditor to join our team in a fast-paced hospitality setting. You will close nightly reports, ensure security of the property, and manage reservations and guest interactions with a friendly, can-do attitude.

The Night Auditor works within a collaborative team, handling front desk duties while maintaining exceptional guest service. Flexible schedules are available, with opportunities for advancement and full-time benefits.

Qualifications

• Proven experience in guest service and hospitality.
• Excellent communication and computer skills.
• Ability to multitask with limited supervision in a fast-paced environment.

Responsibilities

• Close nightly reports and ensure accuracy of end-of-shift documentation.
• Maintain responsibility and accountability for hotel property and guest safety while on duty.
• Know reservations procedures, take reservations, and understand cancellation and walk policies.
• Check in guests with a friendly, professional attitude and assist guests to enjoy their stay.

Skills

Strong computer skills

Exceptional communication skills

Guest service excellence

Multitasking

Fast-paced environment

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday