Night Auditor

Peachtree Group; West Lafayette (IN); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Descripción de la vacante

Peachtree Group is seeking a Night Auditor to work overnight at our hotel in West Lafayette, Indiana. You will perform nightly audit tasks while delivering top-notch guest service at the front desk, assist with check-ins/check-outs, and handle reservations and inquiries to ensure a seamless overnight experience.

You will also maintain the cash drawer, review logs, greet guests, prepare express checkouts, and collaborate with Front Office staff to ensure smooth operations. Benefits are included.

Formación

• Provide courteous guest service during overnight hours.
• Accurately manage cash drawer and nightly settlements.
• Register guests, handle check-ins/check-outs, and reservations.
• Communicate shift information to staff and managers.

Responsabilidades

• Complete nightly audit functions while delivering exceptional guest service.
• Assist guests with check-ins and check-outs and answer inquiries.
• Process reservations and explain hotel features to guests.
• Maintain cash drawer accuracy and prepare night audit reports.
• Coordinate with Front Office Manager and other desk staff.

Conocimientos

Guest service

Cash handling

Front desk operations

Shift coordination

Descripción del empleo

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.